Assistant Revenues and Inspection Officer

An exciting opportunity has become available to join our successful Revenues Team as a full-time Assistant Revenues and Inspection Officer.

The Revenues Team is responsible for administering Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments across our three partner Local Authorities.

Based at Grafton House, Russell Road, Ipswich, with opportunities for hybrid working, you will play a key role in supporting the Revenues Team. Your responsibilities will includes

Maintaining Direct Debit payments

Tracing non-payers

Processing and reviewing system-generated reports

Providing general administrative and operational support to the Revenues Team

We are looking for someone who has

GCSE Maths and English, or equivalent qualifications

Experience using email, word processing, and spreadsheet software

The ability to organise, prioritise, analyse information, and work independently

Strong communication skills and a customer-focused approach

A flexible, positive, and proactive attitude

Experience using Revenues and Benefits software systems is desirable

This is a full-time position working 37 hours per week, Monday to Friday.

As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Conor Jacobs on 01473 433917 or via email conor.jacobs@ipswich.gov.uk or Laura Bull on 01473 433942 or via email laura.bull@ipswich.gov.uk.

If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

The selection process will be an interview in person. Interviews will be held on Wednesday the 11th of February 2026.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.

Please note CVs are not accepted

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.