Licensing Officer

We are looking for an enthusiastic individual to work in the Licensing Team which deals with alcohol and entertainment, scrap metal, gambling, street collections, lotteries, pleasure boats, animal welfare, taxis/private hire and more.

You will

Support the line management within the Licensing/Health& Safety Team in the delivery of the licensing functions and assist with the implementation and delivery of policies and systems;

Administer licensing income including taking card payments and monitoring of unpaid fees for recovery;

Research and help prepare committee reports that go to Licensing & Regulatory Committee;

Interpret, co-ordinate and implement licensing policies and procedures;

Prepare material for publication and/or our website to help applicants and other stakeholders;

Liaise with applicants, Responsible Authorities, outside organisations, senior officers and colleagues regarding applications and deal with queries about relevant legislation;

Maintain the Licensing Team’s filing system and databases;

Assess applications and grant in accordance with delegation.

You will have

Educated to GCSE standard or equivalent or NVQ level 2 and/or 3 years qualitative experience including proven level of technical experience and organisational knowledge & experience in a relevant field such as licensing or other regulatory activity.

A proven level of technical and organisational knowledge as well as proven experience within a licensing or other customer service role, the ability to use relevant technology, a knowledge of licensing legislation, effective communication skills and the ability to work in a team or on own initiative.

The Council has a hybrid working arrangement with working from home and from Grafton House.

As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

If you would like an informal discussion please contact: Debbie Devine (Senior Licensing & Enforcement Officer) on 01473 432065 or debbie.devine@ipswich.gov.uk

If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

Closing date 10th June 2026.

Interviews will be held week commencing 15th June 2026. The selection process will be an interview.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications

Please note CVs are not accepted.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.