Community Advice Lead

Citizens Advice Rural Cambs is a local charity serving at the heart of our community, covering Fenland and Huntingdonshire entirely funded by grants and donations, and through specific projects East Cambridgeshire. We are a member of national Citizens Advice.

We are looking for an experienced and motivated Community Advice Lead to supervise and support a team of advisers delivering high-quality advice services across rural Cambridgeshire.

You will lead a team who are providing advice on issues including benefits, debt, housing, employment, and income maximisation, ensuring services are accessible, effective, and responsive to local communities.

Working closely with the Operations Manager and wider teams, you will play a key role in maintaining quality standards, supporting staff development, and driving service improvement.

Travel between sites required

Benefits of the Role

• Opportunity to lead and develop a frontline advice team
• Make a meaningful impact on local communities and vulnerable clients
• Ongoing training, supervision, and professional development
• Supportive and collaborative working environment

Citizens Advice Rural Cambs

• values diversity, promotes equality and challenges discrimination.
• is disability confident

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.