Administrator

Administrator

Location

Yarl’s Wood Immigration Removal Centre, MK44 1FD

Salary

£26,200 per annum plus excellent benefits

Schedule

40 hours per week Monday

• Friday 8.30am
• 4:30pm

Administrator

Location

Yarl’s Wood Immigration Removal Centre, MK44 1

FD Salary

£26,200 per annum plus excellent benefits

Schedule

40 hours per week Monday

• Friday 8.30am
• 4:30pm

Ready to impact a better future?

As an Administrator supporting the Senior Management Team (SMT) within our Justice & Immigration division, you’ll play a key role in ensuring the smooth, secure and effective running of senior leadership activity at Yarl’s Wood IRC. You’ll provide high‑quality administrative and clerical support that enables leaders to focus on operational delivery, performance and compliance.

This is a trusted and varied role where professionalism, organisation and discretion are essential. Your work will help create impactful solutions by ensuring information is accurate, meetings are well‑supported and administrative processes run efficiently in a sensitive and complex environment.

What you’ll do as an Administrator

You’ll be entrusted to

• Provide administrative support to the Senior Management Team, including minute taking, boardroom diary management, room bookings and organising official visitors.
• Ensure the Director receives required reports in a timely manner for all scheduled meetings, including daily management meetings.
• Collect, log, file and distribute departmental reports and documentation accurately.
• Answer calls to the Director’s office and liaise with internal and external stakeholders professionally.
• Maintain and update management report databases and folders.
• Uphold high standards of confidentiality and security, ensuring sensitive written and verbal information is handled appropriately.
• Support the organisation and administration of meetings and events, acting as minute taker when required.
• Process and distribute approved meeting minutes promptly and accurately.
• Manage and coordinate responses to correspondence, reports and documentation.
• Provide assurance that departmental templates are current, consistent and accessible.
• Complete stationery and stock audits and place orders when required.
• Assist with filing, photocopying and standardisation of documentation formats to ensure consistency.
• Support scheduled audits against contract requirements, Operating Standards and Detention Services Orders.
• Carry out additional administrative duties within your area of competence as required.
• Undertake any other reasonable duties as directed by the management team.

Does this sound like you?

You’ll be a great fit for this role if you have

• Excellent IT, written and verbal communication skills.
• Strong organisational skills and the ability to prioritise workload in a busy environment.
• Confidence engaging with a wide range of stakeholders in a professional manner.
• The ability to work effectively as part of a team while using your own initiative.
• A flexible, resilient approach and the ability to work under pressure.
• High standards of accuracy, confidentiality and service quality.
• A positive, enthusiastic attitude within a target‑driven environment.

Vetting and checks

This role requires formal CTC Security Clearance which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. You will also require a Standard DBS check. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act.

Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Additional responsibilities

All

Serco colleagues are required to

• Identify and report health, safety and environmental hazards promptly.
• Comply with all relevant health and safety legislation and procedures.
• Commit to ongoing training and personal development.
• Engage fully with performance and development reviews.
• Meet required attendance and punctuality standards.
• Comply with all Serco and Home Office policies, procedures and codes of conduct.
• Maintain professionalism, appropriate boundaries and respect at all times.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a supportive organisation where professionalism, integrity and development are valued. We provide the training, tools and encouragement you need to succeed and progress within a meaningful public service environment.

What we offer

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Holidays

25 days plus bank holidays

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Pension

Up to 6% contributory pension scheme

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Training and development

Access to role‑specific training and internal development opportunities

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Health and wellbeing

Employee Assistance Programme and wellbeing support

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Discounts

Discounts across a wide range of retailers and services

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Employee networks

Inclusive networks offering connection, learning and support

Let’s impact a better future, together. Apply today.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.