Medical Secretary

About UsLaindon Medical Group is a busy and patient-focused GP practice committed to delivering high-quality care. Our mission is to offer the highest standards of care, listen to our patients views and needs, and ensure all staff are trained and supported to contribute to the smooth and safe running of the practice. We are looking for an experienced and motivated Medical Secretary to join our multidisciplinary team. Role OverviewYou will be responsible for providing a wide range of secretarial and administrative duties, including PA support to Practice Partners and GPs, and administrative support to the wider multidisciplinary team. This includes the timely processing of clinical information (both electronic and hard copy) and liaising with internal and external services such as secondary care and community providers using the Electronic Referral Service (ERS). Key Responsibilities Typing clinical letters, reports and associated documentation Processing referrals efficiently via ERS Liaising with hospitals, community services and other agencies Managing enquiries in an effective and professional manner Maintaining accurate referrals and patient records Scanning and attaching documents to patient healthcare records Inputting data and read coding on SystmOne Processing SARs, insurance reports, solicitors letters and DVLA forms Answering incoming phone calls and handling requests appropriately Supporting clinicians and Practice Partners with administrative and PA duties Producing meeting agendas and minutes when required Supporting reception and providing cover when needed Participating in audits and practice searches as requested Maintaining a clean and organised working area Essential Skills & Experience Previous experience as a Medical Secretary (primary care desirable) Confident user of SystmOne Knowledge of medical terminology Excellent typing, IT and organisational skills Ability to work independently and as part of a team High level of accuracy and attention to detail Understanding of confidentiality and data protection Our ValuesLaindon

Medical Group is committed to

Equality, Diversity and Inclusion Maintaining a safe and healthy working environment Protecting patient confidentiality Continuous quality improvement Collaborative teamwork and professional conduct Training & DevelopmentYou will receive a full induction and ongoing training. We actively encourage learning and development to support career progression and service improvement.