Administration Lead | Hertfordshire Community NHS Trust

We are looking for an adaptable and compassionate Administration Lead to efficiently manage the administrative service that supports delivery of the locally commissioned service and Healthy Child Programme led by Public Health Nursing across Hertfordshire for families with babies, children/ young people.

• Manage, develop and co-ordinate the Standard Operating Guidance processes within the team. Update Standard Operating Guidance as needed.
• Maintaining processes for Public Health Nursing Administrative staff and monitoring the performance and standards through reporting and appraisals.
• To supervise and coordinate the daily running of the Hub functions, effectively at all times and escalate concerns if gaps are identified.
• Line Management of a team of public health nursing hub administrators.
• To undertake pieces of delegated project work demonstrating the ability to work on own initiative for long periods of time, producing timely reports on the progress of such project work.
• Ensure effective communication between the Administration service and PHN clinical staff to ensure smooth
• Responsible for extracting and manipulating data to report activity produced by SystmOne.
• Actively participate in the appraisal process and to ensure appraisals are completed within timescales for all staff.
• Organise and manage delegated work effectively and be responsive to the changing needs of the service.
• Responsible for ensuring compliance with the Trust Corporate Business Guidelines by implementing and maintaining effective office systems and procedures, making maximum use of technology and delivery of the Green Agenda at HCT.
• Ensure that files and records are stored and retrieved appropriately in accordance with the Trust records management policy.

You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work

You need to apply before the interview takes place.

Please see attached job description for more details.

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.

This advert closes on Thursday 4 Jun 2026

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