NHS Jobs • gorleston NR31 6LA
About this role
The post holder will provide comprehensive administrative support to the breast service, ensuring the smooth running of screening and symptomatic clinics. They will manage patient appointments, enquiries and correspondence in line with NHSBSP guidelines and Trust targets, while maintaining accurate patient records across systems such as NBSS, BS Select and CRIS. The role includes supporting clinic delivery, undertaking reception duties, coordinating imaging and follow-up appointments, and monitoring patient pathways to prevent delays or breaches. The post holder will also carry out regular audits, data checks and reporting to ensure compliance with national standards and KPIs. In addition, they will work collaboratively with clinical and administrative teams, contribute to training and service improvement, and support health and safety processes, whilst maintaining a professional, patient-focused approach at all times.