Southend University Hospital NHS Trust • Basildon SS14 1DL
About this role
The successful applicant will be responsible for leading the Outsourcing team as part of the wider RTT recovery actions for the Trust
The post holder will have delegated responsibility for a range of activities, working autonomously using initiative and their specialist knowledge and experience to make decisions.
The post holder will oversee the smooth running of a highly functioning, expert team of Outsourcing staff, ensuring standard operating procedures are followed, ensuring achievement of all KPI's and all systems updated with the relevant patient updates.
The post holder will be responsible for working closely with ISPs to ensure capacity is utilised and triage responses from the ISPs are updated on internal systems
They will be responsible for providing regular updates and the escalation of issues which hinder delivery of a smoot patient pathway.
The successful candidate will possess the skills and key competencies to support the needs of the department, as stipulated in the person specification.
You will need to be organised, diligent and have patient care as your primary concern. You should have a good understanding of RTT rules as well as awareness and understanding of other national targets.
You will be required to have a professional and mature working attitude, and an ability to liaise with patients and staff.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
For further information, please do refer to the attached job description and personal specification.
We look forward to your application.
This advert closes on Sunday 7 Jun 2026