Business Support Officer | Wellbeing

This postholder will be responsible for providing administration support for Services provided by, and the Directors of Provide Wellbeing.

Specific Roles and Responsibilities

• Responsible for the end-to-end processing of patient referrals and appointments.
• Liaison with Clinical Team/Senior nurse and Premises to manage Clinical Rotas
• Utilise key systems and reports to manage patient waiting times and KPIs
• Responsible for general office-based duties
• Support as the need arises for leading specific areas of process improvement and supporting business development initiatives.
• Undertake research to support the implementation of new services
• Organising Meetings and events, room bookings, taking minutes and updating and distributing agendas/actions logs.
• General administration support and clerical support to colleagues
• Support management in the induction of new employees, contractors, agency and temporary staff.

General Responsibilities

• Compliance with standard processes/procedures.
• Understand Information Governance and ensure confidentiality is maintained at all times.
• Contribute to service development through making suggestions at team meetings.
• Comprehensive knowledge of range of services supported by the Administration Support Team.
• Establishing effective relationships with external contacts to ensure Provide Wellbeing are represented as an outstanding organisation.
• Providing cover for others within the team, including ad hoc requests to cover reception desks.
• Any other tasks as required that are commensurate with the role as delegated by Management.
• Contribute to the positive delivery of the Provide Wellbeing vision, values and culture.

Please see attached full job description and person specification attached to this advert before applying for the role.

This advert closes on Tuesday 16 Jun 2026

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