Cluster Sales Manager

Cluster Sales Manager

Holiday Inn Cambridge

Check out the hotel on our virtual tour! The Opportunity

We’re looking for a dynamic, results-driven Cluster Sales Manager to lead proactive sales activity across a cluster of hotels and play a central role in delivering commercial performance.

This role is about more than hitting targets — it’s about creating clarity, direction and momentum across multiple sites. You’ll build trusted relationships with key clients and partners, spot opportunities others miss, and deliver smart, market-responsive strategies that drive sustainable revenue growth across Corporate, MICE, Leisure and Groups.

Working closely with each hotel’s leadership team and our wider commercial functions, you’ll turn plans into action — filling the pipeline, converting business, and strengthening each hotel’s presence in its local market.

What You’ll Be Responsible For

• Developing and delivering clear, effective cluster sales strategies aligned to each hotel’s commercial plan and wider business goals
• Building and nurturing strong relationships with corporate clients, agents, local partners and key stakeholders across the cluster
• Proactively generating new business leads, increasing market share and growing account performance across priority segments

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Owning the sales pipeline

ensuring consistent prospecting activity, accurate forecasting, and strong conversion from enquiry to contracted business

• Working closely with Revenue Management and hotel leadership to align rate strategy, need periods and demand generation
• Being visible across the cluster — coaching, influencing and supporting teams and stakeholders to build a confident, proactive sales culture
• Monitoring performance and preparing regular updates on activity, trends, conversion and results (with clear next steps)
• Representing the hotels at networking events, trade shows and industry forums to raise profile and drive inbound opportunity

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

What Makes You a Great Fit

• Proven experience in hotel sales (single site or cluster), with strong exposure to Corporate, MICE, Leisure and Groups

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Confident in proactive business development

you enjoy prospecting, networking and converting relationships into revenue

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Commercially sharp

you understand pace, demand patterns, and how sales and revenue strategy work together

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Organised and self-led

able to manage priorities across multiple hotels without losing focus

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Credible communicator

you build trust quickly with GMs, stakeholders and clients

• A positive, resilient approach — you bring energy, pace and solutions, even when things are changing

Hotel

The Holiday Inn Cambridge is perfectly situated by a serene lake in Impington, offering guests a peaceful retreat amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge’s colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a variety of dining options, including the Junction Restaurant and Bar, and the lobby lounge.

The hotel’s Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events. Additionally, the extensive health and fitness club ensures guests can maintain their fitness routine during their stay. Our tranquil hotel truly feels like a home away from home

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.