Carbon60 • Stevenage, Hertfordshire SG1 2FQ
About this role
Support Officer
Work Type
3 months | Full time - onsite
Location
Stevenage, SG1 2FQ.
About the Role
We're looking for an organised and proactive Support Officer to join in a key administrative role that helps keep services running smoothly behind the scenes.
This is a fantastic opportunity for someone who enjoys variety, takes pride in their work, and thrives in a busy office environment. You'll play an important part in supporting day‑to‑day operations, providing excellent customer service, and ensuring information is accurate, timely, and handled with care.
Responsibilities
- Upload and maintain Education Health and Care Plans (EHCPs) within the Resource Allocation System database through a web-based portal.
- Accurately record results, track updates, and maintain supporting databases for moderation and review processes.
- Identify, flag, and escalate data outliers, discrepancies, or uncertainties for further investigation and validation.
- Support moderation activities by supplying accurate data and assisting with retrospective database updates where required.
- Ensure data integrity, confidentiality, and compliance while handling sensitive educational and healthcare information.
Essential Skills
- Strong administrative and data entry skills with excellent attention to detail and accuracy.
- Experience using databases, web-based systems, and Microsoft Office applications.
- Ability to identify inconsistencies, analyse information, and highlight issues effectively.
- Good organisational and time management skills, with the ability to manage repetitive tasks efficiently.
- Strong communication and teamwork skills to support moderation processes and collaborate with stakeholders.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.