Benefits Manager

Benefits Manager

Initial Salary between £42,287 and £46,269 per annum (pro rata for less than 37 hours).

Permanent, hours can be negotiated up to 37 hours per week.

Based at King’s Court Council Offices

Are you looking for a fresh challenge? If so we have an exciting opportunity for an experienced Benefits Manager to lead our dedicated team. You will ensure Housing Benefit and Council Tax Support claims are assessed accurately and fairly, manage overpayment recovery, oversee discretionary funds, and work closely with senior managers to shape policy and strategy for the future.

As the Council’s expert on Housing Benefit Subsidy and Supported/Exempt Accommodation claims, you will support specialist officers and represent us at appeal hearings. If you have detailed knowledge of benefit regulations, at least three years’ senior-level experience, and the confidence to lead through change, this is your opportunity to make a real impact.

This is the perfect time to join our authority with a forward-thinking approach where there plenty of opportunity to transform the service. If you are ready to lead a team, help shape our future and make a real difference to the residents of West Norfolk we would love to hear from you.

In return we can offer you a hybrid working system (up to three days working from home and a flexible working scheme), generous annual leave including office closure between Christmas and New Year, a competitive salary with performance related pay, Local Government Pension Scheme, and an Employee Assistance Programme with wellbeing support.

West Norfolk is a fantastic place to live and work, with stunning beaches, vibrant market towns, peaceful countryside. From historic sites to food festivals and free events, there’s something for everyone.

Apply online at https

//www.jobtrain.co.uk/west-norfolk/Home/Job where you can also read the full job details.

Closing Date

17 June 2026

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.