Peninsula Dental Social Enterprise CIC • Plymouth

Clinic Team Leader

About this role

Peninsula Dental Social Enterprise is seeking a motivated, committed, enthusiastic qualified Dental Nurse with management experience to fill a Clinic Team Leader position in Plymouth.

The post holder will be responsible for the effective and efficient running of the clinical floors and student clinics as well as all supporting services, including management of staff. The post holder will be required to be the CQC Registered Manager for the site and oversee the associated regulated activities.

Enhanced DBS check will be completed.

Salary starting point is £33,072

Peninsula Dental Social Enterprise provides dental services and education from four teaching clinics across the southwest, from Exeter to Truro. The company supports the work of the University of Plymouth Peninsula Dental School training the Dentists and Therapists of tomorrow. As a Social Enterprise we are focussed on providing benefits to the communities we serve locally, including patients, students and the wider community requiring oral healthcare and education.

PDSE reserve the right to close the advert early, in the event of significant interest and high numbers of applications. Candidates are therefore encouraged to submit their application as early as possible to avoid disappointment

Role

Clinic Team Leader

Grade

Band 5

Reports to

Clinic Manager

Directly responsible for

Dental Nurses / Trainee Dental Nurses

Role summary

The role holder will lead the efficient and effective running of the Dental Education Facility (DEF) clinical floors and management of clinic staff. They will be the CQC registered manager for their facility.

Key accountabilities

Operational management of the clinical floor and supporting services
Line management of staff to achieve an innovative, motivational and high performing working environment to best deliver services to patients and students. Includes conducting appraisals, managing performance, managing attendance, conduct etc.
Assisting in recruitment and development of relevant staff groups
Liaison with PDSE managers, clinic staff, academic staff and students to maximise the efficiency of the clinics
Ensure all activities are undertaken in compliance with Equality and Diversity regulations for staff, students and patients
Ensure all governance procedures are in place and are adhered to
Plan and lead events such as student induction
Support and facilitate the work of the Dental Outreach Team and the Dental Nurse Training programme
Work with the Central Clinical Governance Team and other PDSE staff to plan and manage DEF operations
Work with other DEF staff to ensure appropriate levels of consistency of operational delivery
Create an innovative, motivational and high performing working environment to best deliver services to patients and students
Ensuring that all team members are accountable for their own clinical actions and understand the impact of their work on patients and student
Ensure the working environment is safe for all employees, students and visitors to the DEF

Measures of success

Successful outcomes to items listed in key accountabilities and other delegated tasks
Positive feedback (staff, patients and students)
Meets deadlines
Manages competing demands
Adherence to PDSE policies
Appropriate outcomes for patients and students through a motivated staff group

Person Specification

Essential

Qualified Dental Nurse, registered with the General Dental Council
Excellent numeracy and literacy skills (minimum GCSE grade C, or equivalent, in maths and English
Computer literacy, including competence with Microsoft Office

Desirable

Additional post registration qualification i.e. dental radiography
Knowledge and use of R4 is desirable
Evidence of work in a management role
Evidence of staff management

Skills

Ability to work as a manager in a team environment
Ability to motivate a team to be enthusiastic, committed and to improve performance
Excellent interpersonal, communication and presentation skills, both verbal and written
Understanding of how internal processes can impact on organisational performance

Effective problem solving skills

Methodical approach to organising staff and clinics and resolving issues
Able to prioritise and move between tasks to meet deadlines

Behaviours

Demonstrates self-leadership and leadership of others
Demonstrates enthusiasm and commitment at all times
Demonstrates commitment and support to PDSE, to PDSE managers, the Clinic Manager and to colleagues
Takes ownership of tasks
Uses own expertise and uses this to develop others
Supports others to achieve goals
Forms good working relationships with colleagues to achieve successful outcomes
Ability to manage multiple tasks and competing demands
Demonstrates an ability to manage and participate in a changing environment with a positive attitude.

This post requires Hepatitis B immunisation and other health clearance as stipulated by Occupational Health.

Staff on 52 week contracts must take the majority of their annual leave allocation outside of term time. Requests for annual leave within term-time will only be granted if the functioning of the clinics will not be compromised.

Due to the essential nature of this role the notice period will be three months.

Enhanced DBS check will be carried out during recruitment.