Administrator - REMOTE

Your new company

You will be joining a fast-growing, patient-focused healthcare service delivering high-quality support across specialist treatment pathways. The organisation works within a regulated environment, ensuring patients receive safe, timely and effective care.

With a strong emphasis on efficiency, compliance and continuous improvement, the team combines clinical expertise with operational excellence to manage high volumes of patient referrals and treatment coordination.

This is an opportunity to be part of a mission-driven organisation making a tangible difference to patient outcomes, while working within a structured and supportive remote team environment.

Your new role

We are recruiting six Administrative Officers to support a fast-paced healthcare service managing patient pathways and treatment preparation processes.

This is a fully remote, process-driven role where accuracy and attention to detail are critical. You'll be responsible for progressing patients through a structured workflow, ensuring all documentation, compliance checks and communications are completed correctly.

This role is ideal for administrators who thrive in high-volume, task-focused environments and are confident working across multiple systems.

• Process patient records using internal systems and central tracking spreadsheets
• Accurately locate and validate patient data using reference numbers
• Review patient files to ensure all required documentation is complete, including:
• Diagnosis confirmation
• Medical summaries
• Clinical investigations (ECG, blood tests, etc.)
• Update systems with key clinical and administrative notes
• Ensure GP and NHS details are correct and escalate where missing
• Request missing documentation via internal systems or email where required
• Upload and issue standardised patient forms and communications
• Move patients through the correct stages of the pathway in line with SOPs
• Maintain and update tracking spreadsheets with accurate information
• Identify and escalate risks, delays or inconsistencies
• Work closely with clinical and operational teams to support patient progression

What you'll need to succeed

• Previous experience in an administrative or high-volume processing role
• Strong attention to detail and ability to follow structured processes
• Confident working with multiple systems, spreadsheets and data sets
• Excellent organisational and time management skills
• Ability to work independently in a fully remote environment
• Clear communication skills and confidence escalating issues where needed.
• Comfortable handling sensitive and confidential information

What you'll get in return

• Fully remote working
• Immediate start opportunities
• Clear processes and structured training provided.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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