Estate Services Resilience Operative

Job Advert

About the role

We are looking for a proactive and customer focused Estate Services Resilience Operative to join our team, with a strong emphasis

on caretaking services across our estates.

This is a varied role where you will play a key part in keeping our communities clean, safe, and well maintained, delivering a

high-quality service to our residents every day. While the role includes elements of grounds maintenance and waste services, it is

rooted in caretaking excellence, ensuring communal areas are maintained to the highest standards.

What you’ll be doing

You will help maintain internal and external communal areas, ensuring a safe and welcoming environment for residents. Your duties

will include

Caretaking and Cleaning

• Cleaning communal areas including halls, stairs, landings, and lifts
• Removing litter and waste from communal spaces
• Maintaining refuse areas, bin stores, and chute systems
• Checking and maintaining communal lighting

Grounds Maintenance

• Supporting basic grounds maintenance such as litter picking and vegetation control
• Assisting with winter services including snow clearance and gritting
• Supporting wider estate services teams where required

Waste Services

• Removing fly tipping and bulky waste from estates
• Supporting clearance of void properties and communal areas
• Reporting environmental issues such as anti-social behaviour, vandalism, and dog fouling
• Ensuring estates are clean, presentable, and free from hazards

What we’re looking for

We are looking for someone who takes pride in their work and is committed to delivering excellent service.

You will have

* Experience in caretaking / cleaning, grounds maintenance, or waste services

* Strong customer service and communication skills

* A proactive approach to identifying and resolving issues

* Ability to work independently and as part of a team

* Basic maintenance or DIY skills

* Experience using handheld devices for reporting tasks

* A full UK driving licence

Why join us?

* Be part of a team that makes a visible difference to local communities

* Work in a varied, hands-on role with real impact

* Opportunities for training and development

* Supportive team environment

We offer

* A performance based annual bonus + pension contributions matched up to 6%

* 28 days holiday + bank holidays and the option to buy/sell holiday

* Training & Development and opportunities for continuing professional development including regular tool box talks

* A great team of colleagues to work with

* Regular social and charitable events and a range of wellbeing activities

* Enhanced family leave policies

* A really competitive package of flexible employee benefits including a cycle to work scheme

* A fantastic working office environment overlooking the River Medway that’s accessible and inclusive

* Free parking and disabled parking

* Access to two holiday homes in Norfolk and Dorset

We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the

job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate

they can do the job.

At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of

opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and

eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital

status, or pregnancy and maternity.

Instructions for potential applicants

Please note we're using an anonymised recruitment process for this role. This means the

shortlisting panel will only see personal details if you're shortlisted for interview. Therefore, shortlisting will be done based

on your application and CV. Please complete all sections fully and refer to the role profile when telling us about your skills and

experience.

Apply now

If you are passionate about delivering high standards and creating safe, clean environments for residents, we would love to hear

from you.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.