Senior Administrator

Provide an efficient, accurate and high quality word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, invoices, memorandums. We electronic tools which require editing and formatting before saving, printing and sending. Ensure that all word-processing of correspondence and reports is dealt with promptly and efficiently in accordance with agreed target times Expedite appointments/results/investigations as required by the Doctors Act as first point of contact for the surgery administrative team. Take messages for GPs and PM and any other staff members from patients and other agencies ensure the recipient has received them in a timely manner Handle incoming and outgoing mail passing through the Secretarys office efficiently Maintain workflow logs and manage your workflow efficiently, alerting the appropriate person when their work is outstanding and alerting the PM if a backlog of your work is likely Manage the Safety Netting process for the practice Look up and record information as necessary in the patient computer health record Scanning Emailing Maintenance of Registration Links. Maintain appropriate stock levels of stationery, computer and surgery consumables and other items and order in a timely manner for the smooth running of the practice ensuring adequate supply always available. Ensure supplies are kept secure and monitor to ensure they are not used excessively (eg expensive battery stocks)Support to Practice Manager and Doctors- Assist the Practice Manager with clerical and administrative duties Support the Doctors when required Arrange Admin Rota and support in GP rota Coordinate and manage practice electronic diary and calendars in liaison with doctors, PM and other staff. Manage information on practice website Producing patient information leaflets, posters Assist with the gathering of statistics and information and helping to conduct patient surveys when required Provide cover for members of the reception and admin team during periods of sickness and annual leave Any other administrative duties that may arise from time to time. Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.