Programme Officer (Medical Pay & Reward)

Providing high quality secretariat support for national meetings of employers and trade union representatives. This includes arranging meetings to suit multiple diaries and diary management for colleagues in the team, circulating confidential meeting papers, minute-taking, following up actions and maintaining membership records. Responsibility for answering queries from employers from our mailboxes in an accurate and timely way, providing excellent customer service. You will understand any problems, signpost to relevant online information and escalate within the team where appropriate. Responsibility for the maintenance of the teams section of the NHS Employers website. This will involve amending and updating the website as required. Raising purchase orders for authorisation using the electronic finance system and logging invoices, and providing input to the team budget tracker. Maintaining and updating the team quarterly work plan and specific project plans that support the requirements of the programme. Co-ordinating internal and external meetings such as team meetings, national forums and workshops, including date allocation, room booking, compiling and circulating agendas and papers, minute taking and arranging catering services. Working on the development of products, such as case studies, blogs, infographics, posters and other resources with support from senior programme officers and/or programme leads.