Health Care Assistant | Chelsea and Westminster Hospital NHS Foundation Trust

A great opportunity has arisen for a Band 3 Healthcare Assistant to join the diverse team in Day Surgery Unit, in our newly refurbished unit. Day Surgery Unit is a busy unit with seven operating theatres, offering day-case surgeries and overnight stays for elective and trauma surgery patients. We also run an outpatient clinic in the lower ground floor. We are looking for an enthusiastic individual(s) with a minimum of one year’s experience in a hospital surgical ward/inpatient setting.

· Provide high quality clinical care to patients, in line with the Trust values and in accordance with professional regulations

· Accept delegated responsibility for specific activities/areas from the lead nurse

· Work in line with Trust policies, objectives, protocols and local guidelines, whilst also being aware of the importance of their role in supporting members of the team, and always adhering to the Trust values

· Work autonomously and with others to always deliver high standards of care to patients.

· Communicate in line with Trust values, to patients, carers and staff at all times.

· Take every opportunity to continue to develop, practice and expand their own general and specialist nursing skills

· Maintain high standards of professional and ethical responsibility, and accountability

Duties included

• Support clinical staff with the admission of pre operative patient and discharge of post operative patient (including support post operative patient in the overnight unit of Day Surgery Unit)
• Support clinical staff with patient care, including taking observations (blood pressure, temperature, pulse, weight) and recording medical information.
• Ensure the clinical area is adequately stocked and prepared for each session
• Ensure clinical waste is removed from the clinical area and sharps bins replaced in accordance with the practice IPC policy
• Ensure a clean, safe, and welcoming environment for patients and staff.
• Support health promotion initiatives and provide basic advice on lifestyle and wellbeing.
• Maintain accurate patient records using clinical systems (e.g., Cerner)
• Ensure the clinical area is adequately stocked and prepared for each session
• Ensure clinical waste is removed from the clinical area and sharps bins replaced in accordance with the practice IPC policy.

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

If you haven’t heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation.Some roles may require weekend shifts at multiple sites.

Clinical

To have knowledge of the medical equipment required, and to ensure this equipment is always available and in good working order

Use clinical standards to participate in the process of monitoring the quality of care delivered. Act to ensure that nursing practice is of the highest standard, in line with Trust and CQC standards.

Assist with the evaluation of care and initiate any action required, for example liaising with the multidisciplinary team as appropriate.

Undertake any reasonable and relevant clinical or non-clinical functions commensurate with their banding

Recognise and act on situations that may be detrimental to the health and well-being of the individual

Report accidents, incidents and losses, in line with Trust policy

Take on extra duties/responsibilities as delegated and agreed by the Senior Sister / Matron within their capability/limitations.

Professional

Maintain professional behaviour at all times and promote a positive image of Chelsea and Westminster Hospital NHS Foundational Trust at all times, in line with Trust values

Contribute to a high quality safe working environment in which patients receive a high standard of care

Understand and practice in accordance with Trust and Treatment Centre policies and procedures

Maintain a safe working environment recognising the health and safety requirements of patients, staff and visitors

Ensure all strategies, policies and protocols relating to infection control are implemented and monitored and that appropriate and timely action is taken in response to ensure the prevention of control of infection

Protect patient confidentiality and act according to the Data Protection Act

Understand local audit processes and participate in Trust audits locally

Work with members of the team implementing a quality approach to service provision, in line with Trust Quality Care Standards

Report all complaints, incidents or accidents to the Lead Nurse and take appropriate action

Education and Development

Be responsible for, and demonstrate personal professional development, maintain up to date clinical skills and ensure mandatory training is always current

Ensure own appraisal is up to date

Communication

Ensure that communication is effective between the patient, relatives and members of the multidisciplinary team

Ensure communication is used effectively in the interest of patient care, including the use of clinical incident reporting if necessary

Demonstrate politeness, courtesy and sensitivity in dealing with patients/clients, visitors/relatives and colleagues, maintaining good customer relations and recognising individuality and rights for each patient in line with Trust Values

Work cohesively with all members of the breast team in ensuring that the very best services are provided to patients at all times

Work effectively within a diverse environment

Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward

Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions

Other

It is your responsibility to familiarise and read all of the required policies and procedures, and to know how to gain access to copies of this information

These duties are not exhaustive and will be reviewed with the post holder, allowing for amendments within the broad scope and band level of the role

This advert closes on Monday 15 Jun 2026