Health Care Support Worker: Preassessment Clinic

Clinical Responsibilities To undertake basic assessment tasks including observations, blood glucose monitoring, spirometry and phlebotomy. Assist to ensure the clinic is restocked and have shared responsibility for maintaining the cleaning of clinical areas To assist with collation/requesting of clinical information from internal & external sources. Undertake basic preassessments with patients either face to face or by telephone. The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carers. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients Support the registered practitioner in the delivery of direct and indirect patient care Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations and specimen handling Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly Use digital record keeping system for relevant purposes Assist with the provision of the day-to-day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example, undressing, chaperoning, emotional and physical support, overcoming barriers to communication Ensure patients, visitors and staff are cared for/ supported sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation Acting as a positive role model for peers, supporting other Health care support workers as required Maintain professionalism at all times and respect colleagues To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate Attend department meetings Ensure a safe environment in the department for patients/ staff and visitors and inform the Clinic Manager/ Nurse in Charge of potential hazards. Comply with COSHH regulations and other Health and Safety legislation Assist in the evaluation of new equipment and resources Be able to use any information technology within the department Support Patients with meeting Nutritional need collecting as assisting when necessary.