Warehouse & Wholesale Support Assistant

Hours

Monday–Friday (9am - 5pm)

Job Type

Full-time

About MotoGirl

MotoGirl is a growing UK motorcycle clothing brand specialising in protective gear designed specifically for women riders. With a strong online presence and a loyal customer base in the UK and beyond, we’re building a brand we genuinely believe in — and we’re now looking for someone who wants to be part of that journey.

The Role

This is a fully on-site position based at our Tonbridge premises and is not a remote role.

You'll play an important role in the day-to-day running of MotoGirl, supporting warehouse operations, order fulfilment and customer service. Initially, your focus will be on picking and packing orders, stock handling, processing deliveries and helping ensure our customers receive the high level of service we're known for.

As you build your knowledge of our products, systems and dealer network, there will be opportunities to take on additional responsibilities, including supporting our growing wholesale business and working with stockists in the UK and overseas.

No two days are the same. One day you may be packing online and wholesale orders, the next organising stock, responding to customer enquiries, processing deliveries or helping a rider find the right gear in-store.

We're a small, hardworking team where everyone gets involved, supports each other and takes pride in delivering a great experience for our customers and dealers alike.

Key Responsibilities

Picking and packing online and wholesale orders accurately and efficiently

Processing orders using our internal systems

Receiving, unpacking and checking incoming deliveries

Organising, replenishing and maintaining warehouse stock

Assisting with stock counts and inventory checks

Responding to customer enquiries via email/ phone calls

Assisting customers in-store with friendly, helpful service

Keeping the warehouse, office and work areas clean and organised

Working closely with the team to keep operations running smoothly

Learning about MotoGirl products, systems and dealer relationships to support future progression within the business

Assisting with dealer and wholesale customer enquiries

Supporting the wider team wherever needed

What You’ll Need

• Strong written and spoken English
• Confidence writing clear, professional emails to customers
• Good basic computer skills and ability to learn new systems
• Attention to detail and accuracy
• A reliable, punctual and hardworking attitude
• A positive, can-do attitude
• Confidence interacting with customers in person and over the phone
• Ability to work independently and as part of a team
• Comfortable with physical work, including lifting and moving boxes as part of daily warehouse tasks
• A willingness to learn and take on new responsibilities as the role develops

You don’t need years of experience — we’re looking for the right attitude and willingness to learn.

An interest in motorcycles or women’s riding gear is a bonus — but not essential.

You don’t need to be a rider, but you should be excited to learn about the motorcycle world and support the women who ride.

What We Offer

• Flexible working hours (Monday–Friday)
• Staff discount
• Supportive, close-knit team environment
• The opportunity to grow within a fast-moving motorcycle brand
• To be part of a company that genuinely supports women riders

How to Apply

Please send your CV and a short cover email explaining why you’d like to join Moto

Girl to

sales@motogirl.co.uk

MotoGirl is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all team members.