Care Coordinator

Main Purpose of the RoleTo support the delivery of high-quality patient care through effective administrative coordination, patient engagement, and management of recall systems, ensuring patients receive timely and appropriate care. Key Responsibilities Manage patient recall systems for long-term conditions, ensuring patients are invited and booked for routine reviews in line with clinical targets Run and process clinical searches to identify patients requiring reviews, follow-up, or intervention Contact patients via telephone or other communication methods to arrange appointments and follow-up care Process patient registrations and deductions accurately, maintaining up-to-date patient records Work with patient lists to ensure no patient misses essential care or monitoring Support clinicians and the wider team with administrative tasks related to patient care pathways Maintain accurate and timely data entry on the clinical system to support reporting and performance tracking Assist with managing incoming tasks and administrative workflows, ensuring timely completion Liaise with clinicians, reception staff, and external services to coordinate patient care effectively General Duties Provide general administrative support to ensure smooth day-to-day running of the practice Adhere to all practice policies, including confidentiality, information governance, and data protection requirements Work collaboratively as part of a multidisciplinary team to support efficient service delivery Contribute to continuous improvement of processes and patient experience within the practice