Store Manager

Store Manager

Location

Richmond Branch

Flexibility required to cover Clapham Branch – SW11 when necessary.

Working Hours

44 hours per week - Monday to Friday, plus every second Saturday.

Salary

Competitive salary depending on experience, between £37,000- £39,000 per annum

Opportunity to earn annual performance-related bonus and monthly sales target bonus

Job Summary

We are seeking an experienced and motivated Store Manager to lead the daily operations of

our busy paint and hardware store. The successful candidate will be responsible for managing

staff, delivering excellent customer service, driving sales, maintaining stock levels, and

ensuring the smooth running of the branch.

This role is ideal for someone with previous management experience within the paint,

decorating, hardware, builders’ merchant, or trade retail industry.

Key Responsibilities

 Manage the day-to-day operations of the store

 Lead, motivate, and support the store team

 Deliver outstanding customer service to trade and retail customers

 Achieve sales targets and maximise store performance

 Maintain high standards of merchandising and store presentation

 Monitor stock levels and coordinate stock ordering

 Build strong relationships with suppliers and customers

 Handle customer queries and resolve complaints professionally

 Ensure health & safety procedures are followed at all times

 Support and cover other branches when required

 Oversee opening and closing procedures, cash handling, and reporting

Requirements

 Previous experience in a management or supervisory role

 Experience within the paint, hardware, decorating, trade retail industry preferred

 Strong leadership and communication skills

 Good organisational and problem-solving abilities

 Customer-focused with a proactive attitude

 Ability to work in a fast-paced retail environment

 Flexible and reliable

 POS, IT and stock management skills

Desirable Skills

 Knowledge of paint products and decorating supplies

 Experience working with retail and trade customers

 Driving licence (preferred but not essential)

We offer a comprehensive benefits package including

 Competitive salary depending on experience, from £37,000 -£39,000 per annum

 Opportunity to earn annual performance-related bonus and monthly sales target bonus

 30 days holiday entitlement, including bank holidays

 Staff discount at stores

 Company pension scheme

 Private medical insurance



Flexible benefits scheme including

o Gym membership discounts

o Free coffee vouchers

o Discounts on sportswear and lifestyle brands

We are committed to providing a supportive working environment with opportunities for

long-term career development.