Clinical Systems Trainer | Royal Cornwall Hospitals NHS Trust

We are looking for an enthusiastic motivated candidate who can deliver high quality effective training on our clinical systems to colleagues. Training is delivered in person at various locations across the county and virtually via MS Teams.

Through attendance at team/service line meetings, you will support staff by acting as an interface between clinical services and Digital teams, identifying training needs and providing targeted interventions in order to protect the integrity and accuracy of patient data and ultimately, patient safety.

If you are friendly, a great communicator, enthusiastic about helping people and enjoy working with digital tools then this is a great role providing a crucial service to patient facing staff in the Trust.

Provide information, knowledge, and training, where required, to clinical system users.

Proactively respond to queries and approved requests for support and training, through various channels such as face to face, telephone and line of business, to ensure safe and secure use of clinical systems at all times

Actively seek feedback from staff in relation to the quality of training, recording this appropriately, so it provides a means by which tomonitor and indicate improvements in the service

Facilitate and promote the collection of accurate and high-quality data on all Trust clinical systems, suggesting ways to enhance the work of teams and improve the use of systems where appropriate.

Through approved governance frameworks such as CPRD groups, liaise withstaff to interpret their business requirements and advice on solutions design, based on guiding principles, Trust policies and procedures

Where appropriate, actively participate and comment on policies and procedures to be developed in relation to the use of information systems

Support user groups, e.g., admin focus group, clinical design authority, supporting Digital Trainers to assist in data quality improvement as required

Developing support documents and FAQs for users

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.

RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds

Royal Cornwall Hospital in Truro

St Michael’s Hospital in Hayle

West Cornwall Hospital in Penzance

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.

PLEASE NOTE

To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

This advert closes on Monday 18 May 2026