Forward Trust • Clouds House

Support Worker

About this role

Looking for a role where you can genuinely make a difference every day?

At Clouds House, we’re seeking compassionate, resilient and motivated Support Workers to join our recovery-focused residential team. This is a full-time role (35 hours per week), based at Clouds House.

Working within our fully integrated “One Team” approach, you’ll help create a safe, structured and supportive environment that empowers clients on their recovery journey. This is a hands-on role where professionalism, empathy and teamwork are at the heart of everything we do.

What You’ll Be Doing

Supporting clients to engage in daily routines and therapeutic programmes

Promoting a safe, respectful and recovery-focused environment

Encouraging communal living responsibilities and positive wellbeing

Maintaining accurate records and supporting medication processes

Identifying and escalating safeguarding or welfare concerns

Working closely with the multidisciplinary team to deliver consistent support

Responding calmly and professionally to incidents and challenges

What We’re Looking For

Experience within health, social care, residential or recovery settings

Strong communication skills and emotional resilience

Understanding of safeguarding and professional boundaries

A team player committed to trauma-informed and recovery-focused practice

Willingness to complete training including Care Certificate, eMAR and ILS

Desirable

Experience within addiction or mental health services

Knowledge of 12-Step recovery models

Experience managing challenging behaviour

Full UK Driving Licence

You’ll become part of a dedicated team passionate about helping people build sustainable recovery and positive futures. We offer a supportive working environment, ongoing training and the opportunity to play a meaningful role in transforming lives.

Apply now and be part of something that truly matters.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.