Administrative Assistant - Safeguarding & Clinical Services

Clinical Administrative Support responsibilities Support the administration and coordination of clinical development work across GPSU on behalf of the Head of Clinical Programmes and Services Maintain and update information associated with those programmes and services Coordinate meetings, including scheduling, preparing agendas, managing invitation lists, and distributing relevant documentation. Attend meetings to take notes and maintain clear and accurate action logs, ensuring actions are tracked and followed up Support the monitoring and maintenance of action logs, ensuring timely updates and accountability. Assist in reviewing and managing the pipeline of work from internal and external stakeholders, gathering and organising information as required Liaise with GP practices and stakeholders to obtain updates, clarify requirements, and support effective communication across programmes. Ensure documentation is maintained in line with organisational standards, supporting transparency and auditability of clinical services activity. Provide general administrative support to the Head of Clinical Programmes and Services, contributing to the effective delivery of services and continuous improvement initiatives. Collaborative Working Build effective working relationships with the MACPT health navigator, GP practices, PODs, and wider safeguarding partners to support coordinated multiagency responses. Facilitate clear, timely, and professional communication between primary care and external agencies involved in MACPT processes. Work collaboratively with colleagues across primary care to ensure consistent, accurate, and high quality information is shared for strategy discussions. Contribute to a supportive team environment, offering assistance, sharing information, and promoting a positive and solution focused approach. Engage constructively with partners when handling domestic abuse notifications, ensuring information is disseminated appropriately and sensitively. Participate in team meetings, reflective discussions, and learning activities to strengthen joint working and continuous improvement. Maintain strong professional relationships built on trust, respect, and a shared commitment to safeguarding and highquality patient care. Seek guidance and escalate concerns appropriately to senior colleagues or safeguarding leads to ensure safe and effective collaborative decision making. Leadership/Management Use initiative to make informed judgements within the scope of the role, escalating concerns appropriately to senior colleagues or safeguarding leads within Somerset ICB safeguarding team. Take ownership of workload planning, ensuring tasks are prioritised effectively and completed to a high standard within required timeframes. Contribute to a culture of continuous improvement by identifying issues, suggesting solutions, and supporting the development of more efficient processes. Model professional behaviours, including reliability, confidentiality, and a calm, measured approach when handling sensitive or distressing information. Support colleagues by sharing knowledge, offering guidance on processes, and contributing positively to team learning and development. Maintain accurate and well organised records, demonstrating accountability and adherence to organisational policies and safeguarding standards. Represent primary care professionally in communications with partner agencies, demonstrating confidence, clarity, and sound judgement.