Communications & Engagement Assistant (Digital)

A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust.

Provide efficient administrative, coordination and content-support across the Communications & Engagement Directorate, enabling timely delivery of campaigns, events and staff communications.

The post-holder will

• Support colleagues across internal, external, digital and engagement teams with day-today activities and administration.
• Draft basic content for web, intranet and social media under supervision.
• Assist with event and campaign delivery and evaluation.
• Maintain team trackers, diaries and procurement records.
• In addition to these core responsibilities, the post-holder will contribute to cross-portfolio activity across media, digital, internal and engagement functions, supporting a flexible and integrated Communications & Engagement service for the Bristol NHS Group.

This is a developmental entry-level role, suitable for individuals beginning a communications career or for those seeking to broaden their experience across different functions.

• Administrative and Team Support
• Campaign and Content Support
• Event and Engagement Coordination
• Digital and Administrative Processes
• Continuous Improvement and Learning

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) form the Bristol NHS Group.

As two major NHS providers, we have come together to deliver seamless, high-quality, equitable and sustainable care for every person across Bristol, Weston, South Gloucestershire, and the wider South West.

With 28,000 staff and a combined turnover of over £2.2 billion, this partnership gives us the scale, influence and expertise to transform the way healthcare is delivered locally.

Our Joint Clinical Strategy (JCS) sets out our vision to deliver seamless, high-quality, equitable and sustainable care for everyone who needs it. Developed by clinicians from across both Trusts, it sets out how we will combine our collective strengths to make a bigger difference for our patients, our people, the population we serve, and the public purse (the Four Ps).

• Manage shared inboxes and forward enquiries within one working day.
• Maintain the team tracker, WIP log and contact database; update weekly.
• Book meetings, take minutes and distribute actions within 48 hours.
• Order supplies and process low-value invoices via procurement system.
• Assist in preparing press releases, social posts and intranet articles for approval.
• Gather stories and photographs from staff and services for internal news.
• Upload approved content to the intranet and social channels using Canva templates and Hootsuite.
• Maintain the content calendar and flag deadlines weekly to the Communications Manager.
• Support delivery of staff briefings, campaign launches and community events (approx. one per month).
• Book venues, catering and equipment; issue joining instructions ≥ 48 hours before each event.
• Welcome attendees and assist with sign-in and photography.
• Collate attendance and feedback for evaluation within five working days.
• Maintain the photo and asset library – file, rename and tag content weekly.
• Support the Digital Team by checking intranet links and accessibility quarterly.

•Upload web content, assist with analytics and maintain digital assets.

• Run basic analytics reports (social reach, intranet views) and share with Managers monthly.
• Determines how to present items for communication prior to approval
• Proactively suggest improvements to team systems and templates.
• Complete mandatory training and relevant MS 365 or design courses annually.
• Demonstrate the Group’s values of Respect, Collaboration, Support and Innovation in all work.

This advert closes on Sunday 17 May 2026

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