Sykes Holiday Cottages Ltd • Devon TQ8 8FE

Maintenance Operative

About this role

: ️ Join the Coast and Country Cottages team - Creating special memories in Devon ️

Salary

Up to £26,000 per annum

Working Hours

37.5 per week, 9am until 5:30pm.

Days of Work

5 days - Monday to Saturday with a day off in the week (requirement to work every Saturday).

Location

Our friendly Coast and Country Cottages, Salcombe team

About the Role

We’re looking for a skilled and hands-on Maintenance Operative to join our team. You’ll be the go-to person for tackling property repairs, carrying out routine maintenance, and responding quickly to any issues during a guest’s stay. Working closely with property owners, guests, and contractors, you’ll help keep every property safe, functional, and looking its best.

What You’ll Do

Respond quickly to guest maintenance requests with effective solutions

Carry out repairs, routine upkeep, and seasonal adjustments (heating, hot water, etc)

Liaise with contractors for specialist work

Complete regular property inspections and log via our KEA system

Communicate clearly with owners and guests, in person and by phone

Assist with property quality checks alongside the QA team

Keep the company vehicle maintained, stocked, and ready

Support winter projects such as decorating and refurbishments

Arrange refuse collections as required

Follow all Health & Safety and company policies

Submit expenses promptly via Concur

If you’re practical, quick to problem-solve, and enjoy variety in your work, this is a role where every day is different – and your skills will make a real impact.

What You’ll Bring

✅ General maintenance knowledge plus at least one trade skill (carpentry, plumbing, electrics, painting/decorating)

✅ Full, clean driving licence

✅ Able to work independently and stay calm in emergencies

✅ Strong problem-solving skills and attention to detail

✅ Clear communicator with guests and owners

✅ Basic IT skills for reporting and inventory management

Bonus points for professional trade qualifications, experience in building systems (boilers, alarms), local area knowledge, holiday let or hospitality experience, or familiarity with Health & Safety standards in holiday accommodation.

Who Are Coast and Country Cottages?

Coast & Country Cottages is a holiday letting agency, marketing and managing over 450 holiday homes across the stunning South Devon coast and countryside. Whether you’re looking to stay in the harbour towns of Salcombe or Dartmouth, in the fishing villages of Hope Cove and Thurlestone, or on the breath-taking Start Bay coastline, we have a range of South Devon holiday homes to suit your requirements.

Why You’ll Love Working With Us

At Coast and Country Cottages & Sykes, we believe in doing right by our people

Annual bonus scheme linked to company performance.

✈️ Generous holiday allowance + extra days with long service

Option to purchase extra holiday days if you wish.

A day off for your birthday

✋ 2 volunteering days per year.

Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).

Pension scheme with employer contributions

Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.

️ Special offers and discounts designed to enhance your overall wellbeing.

❤️‍Health cash plan & life assurance.

Training & development opportunities.

24/7 mental health support.

Employee savings scheme

Long service awards and company events

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

Apply now and become a key part of keeping our properties guest-ready, safe, and welcoming - Making every stay a memorable one!

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.