Libraries Unlimited • Devon, South West England

Customer Service Assistant

About this role

** To read the full job description and submit your application form, please visit https://www.librariesunlimited.org.uk/work-with-us/vacancies/ **

Customer Service Assistant – (

Job ref

BDN001)

Fixed Term Contract until 31st December 2026

Salary

£9,112.64 (£24,521.29 FTE)

Hours

13.75hrs per week (working pattern below)

Location

Bideford & Northam Libraries

Closing date

9am on Friday 5th June 2026

Interview date

Thursday 11th June 2026 at Bideford Library

Working Pattern

Week 1 (14hrs)

Tuesday (Bideford)

9:30am – 4:30pm, 1hr unpaid break (6)

Wednesday (Northam)

10:00am – 2:00pm (4)

Saturday (Bideford)

9:30am – 1:30pm (4)

Week 2 (13.5hrs)

Tuesday (Bideford)

9:30am – 4:30pm, 1hr unpaid break (6)

Wednesday (Northam)

10:00am – 2:00pm (4)

Saturday (Northam)

9:45am – 1:15pm (3.5)

Total Weekly Average

13.75 hours

We are looking for an enthusiastic people-focused person to join our customer service team at Bideford and Northam Libraries.

The successful candidate will deliver a friendly, proactive, and responsive frontline service, ensuring the best possible customer experience for all.

The successful candidate will take an active part in delivering a wide range of services, including children’s events and activities.

We are looking for someone with good digital skills, and a love of reading who will enjoy working with people of all ages.

** To read the full job description and submit your application form, please visit https://www.librariesunlimited.org.uk/work-with-us/vacancies/ **