Europcar Group UK Limited • Bristol, Bristol BS48 3DW
About this role
Europcar is the European car and van rental leader with a premium positioning.
Europcar is looking for a Performance Manager.
Company Car, £45K OTE, Benefits, Holidays, Pension
Would you like to be part of the Europcar team? We are looking for a Performance Manager at our Bristol Airport location.
What we can offer you
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Competitive Basic Salary
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Provision of a fully electric company car with on site charging (subject to availability)
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Exceptional commission scheme - uncapped bonus potential with on target earnings.
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Starting on 6 weeks holiday (including bank holidays), increasing with length of service
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Free on site car parking
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Pension and a life insurance scheme
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Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
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Discounted car hire rates across our network
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20% discount on EE mobile phone contracts*
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Discounted hotel rates through the Accor Group after 12 months service*
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Cycle2Work*
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Free annual eye tests
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Confidential legal and support service through BUPA
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Career progression and development
*forms part of current non contractual benefit offering
Main duties
- Lead a team of rental sales agents to deliver five star customer service.
- Work closely with the Station Manager to achieve incremental sales RPD targets.
- Maximise incremental sales through effective training, coaching and staff development.
- Manage staff performance, through documented reviews and corrective actions.
- Build an effective team through the promotion of a 'Serviced Based Sales' culture.
- Support the Company's culture of 'Continuous Improvement' through daily
- communication with staff through dedicated coaching and feedback sessions.
- Ensure all administration is completed accurately according to operating procedures.
- Ensure that the station consistently achieves KPIs.
Key skills and attributes required
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- National travel and exposure across the UK will be required, with approximately 80% travel expected
- Ability to communicate effectively with people at all levels.
- Strong customer service skills.
- A positive management style.
- Ability to motivate and gain commitment from the team through leading by example.
- Good organisation skills.
- Ability to think on your feet and work both individually and as part of a team.
- Skilled in multi-tasking.
- Ability to think about finding solutions rather than problems.
- Professional approach.
- Proven track record of driving great sales.
If you believe you have what it takes to become a successful Performance Manager within Europcar, then please apply today!
Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.