Europcar Group UK Limited • Bristol, Bristol BS48 3DW

Performance Manager

About this role

Europcar is the European car and van rental leader with a premium positioning.

Europcar is looking for a Performance Manager.

Company Car, £45K OTE, Benefits, Holidays, Pension

Would you like to be part of the Europcar team? We are looking for a Performance Manager at our Bristol Airport location.

What we can offer you

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Competitive Basic Salary

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Provision of a fully electric company car with on site charging (subject to availability)

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Exceptional commission scheme - uncapped bonus potential with on target earnings.

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Starting on 6 weeks holiday (including bank holidays), increasing with length of service

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Free on site car parking

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Pension and a life insurance scheme

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Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)

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Discounted car hire rates across our network

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20% discount on EE mobile phone contracts*

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Discounted hotel rates through the Accor Group after 12 months service*

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Cycle2Work*

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Free annual eye tests

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Confidential legal and support service through BUPA

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Career progression and development

*forms part of current non contractual benefit offering

Main duties

  • Lead a team of rental sales agents to deliver five star customer service.
  • Work closely with the Station Manager to achieve incremental sales RPD targets.
  • Maximise incremental sales through effective training, coaching and staff development.
  • Manage staff performance, through documented reviews and corrective actions.
  • Build an effective team through the promotion of a 'Serviced Based Sales' culture.
  • Support the Company's culture of 'Continuous Improvement' through daily
  • communication with staff through dedicated coaching and feedback sessions.
  • Ensure all administration is completed accurately according to operating procedures.
  • Ensure that the station consistently achieves KPIs.

Key skills and attributes required

  • A full, valid clean driving licence, with a minimum of 4 years driving experience is required
  • National travel and exposure across the UK will be required, with approximately 80% travel expected
  • Ability to communicate effectively with people at all levels.
  • Strong customer service skills.
  • A positive management style.
  • Ability to motivate and gain commitment from the team through leading by example.
  • Good organisation skills.
  • Ability to think on your feet and work both individually and as part of a team.
  • Skilled in multi-tasking.
  • Ability to think about finding solutions rather than problems.
  • Professional approach.
  • Proven track record of driving great sales.

If you believe you have what it takes to become a successful Performance Manager within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.