PAMP RECRUITMENT AGENCY LIMITED • Dorset, South West England
About this role
We are looking for five organised and proactive Domiciliary Care Coordinators to join our growing care team. This is a fast-paced and rewarding role responsible for coordinating care visits, supporting care staff, and ensuring clients receive safe, reliable, and person-centred care in their own homes.
You will play a key role in managing rotas, responding to day-to-day operational challenges, and maintaining high-quality care standards in line with CQC requirements.
Main Duties and Responsibilities
Allocate and schedule care workers to client visits
Maintain accurate staff rotas and ensure continuity of care
Match carers to clients based on needs, skills, and location
Respond quickly to emergencies including staff sickness and cancellations
Communicate daily with clients, families, and care staff
Maintain care records and update care plans where required
Support compliance with CQC regulations and company policies
Monitor attendance, punctuality, and quality of service delivery
Work closely with the Registered Manager and wider care team
Support recruitment, onboarding, and induction of care staff
Skills and Experience Required
Strong organisational and time management skills
Experience working in domiciliary care or health & social care
Excellent communication and problem-solving abilities
Ability to work under pressure in a fast-paced environment
Understanding of care compliance and safeguarding
Confident using rota and care management systems such as CarePlanner, Birdie, or Nourish
Desirable Qualifications
Level 3 Diploma in Health & Social Care (or equivalent)
Previous experience as a Care Coordinator or Field Care Supervisor
Safeguarding Requirement
An enhanced DBS check (Disclosure and Barring Service) is required for this role
Must be willing to undergo safeguarding checks and vetting procedures in line with CQC regulations
What We Offer
Competitive salary
Supportive management team
Ongoing training and development
Opportunities for career progression
Meaningful work making a difference in people’s lives
How to Apply
Please send your CV and a short cover letter to: admin@pamprecruitment.co.uk