Receptionist & Facilities Co-ordinator

Our client is a modern, forward-thinking accountancy and advisory practice with a strong national presence and an expanding network of offices across the UK. Combining the expertise and capability of a larger firm with the collaborative culture of a people-focused practice, they support a diverse client base including entrepreneurial start-ups, established businesses, charities, and family-owned organisations.

The Opportunity

An exciting opportunity has arisen for a Receptionist & Facilities Coordinator to join the client’s Exeter office.

This is a varied front-of-house and facilities-focused position, playing a key role in ensuring the smooth day-to-day running of the office while delivering a professional and welcoming experience for clients, visitors, and colleagues alike. The successful candidate will act as the first point of contact for the office, supporting reception operations, coordinating facilities and maintenance activities, and assisting with general administration.

Full training will be provided where required, making this an excellent opportunity for an organised, proactive, and customer-focused individual looking to develop within a professional services environment.

Key Responsibilities

Front of House & Client Experience

Welcoming clients and visitors in a professional and friendly manner

Managing incoming telephone calls, emails, and general enquiries

Maintaining a tidy, organised, and professional reception environment

Facilities & Office Coordination

Overseeing the day-to-day operation of office facilities

Liaising with contractors, suppliers, and service providers

Coordinating maintenance schedules and resolving minor facilities issues

Supporting compliance with health & safety and office standards

Administrative Support

Handling incoming and outgoing post and deliveries

Managing office supplies and stock ordering

Coordinating meeting room bookings and shared office calendars

Providing general administrative support across the office

Security & Compliance

Supporting office security and access procedures

Assisting with incident reporting and compliance processes

Helping maintain adherence to fire safety and building regulations

Meetings & Events

Preparing meeting rooms for internal and client-facing meetings

Coordinating catering and AV requirements

Supporting the organisation of small office events and meetings

Team Support

Providing ad hoc support to colleagues and local management

Assisting with additional administrative tasks where required

Candidate Profile

The ideal candidate will be personable, organised, and adaptable, with a professional approach and strong attention to detail.

Skills & Experience

Excellent verbal and written communication skills

Professional and confident telephone manner

Strong organisational skills with the ability to manage multiple priorities

Practical and proactive approach to problem-solving

Comfortable using Microsoft Office 365, including Outlook, Word, and Excel

Ability to quickly learn new systems and processes

Personal Attributes

Reliable, punctual, and highly professional in presentation

Positive and collaborative team player

Calm and composed under pressure

Flexible approach to supporting office and event requirements

Committed to delivering excellent client service and maintaining confidentiality

Previous reception, office coordination, or facilities experience would be advantageous, although not essential.