Casual Sports Centre Team Member

What skills and experience we're looking for

We’re looking for someone who

• Has strong customer service skills and enjoys creating positive experiences.
• Brings enthusiasm, professionalism and a positive, motivational attitude.
• Enjoys working as part of a team and contributes to a collaborative environment.
• Is flexible and able to work early mornings, evenings and weekends as required.
• Holds (or is working towards) a Level 2 Fitness qualification; Level 3 or group exercise qualifications are desirable.
• Communicates clearly, warmly and effectively with members and colleagues.

What the school offers its staff

You will join a supportive and ambitious team that values professional growth, wellbeing and collaboration.

Eligible colleagues benefit from a fully funded Health Cash Plan, offering up to £500 per year towards everyday health costs such as dental, optical and physiotherapy.

Learn more

https://www.futuralearning.co.uk/careers

Further details about the role

Clevedon Sports Centre is seeking motivated Casual Sports Centre Team Members to join our evening and weekend team. You’ll join colleagues who work collaboratively to create a positive, inclusive learning environment where staff and pupils thrive together.

About Us

At Futura Learning Partnership, we are committed to helping every individual flourish. Our Sports Centres play a vital role in supporting wellbeing, community engagement, and high‑quality fitness provision. Our teams work collaboratively, modelling our values of Respect, Opportunity, Collaboration and Aspiration to deliver exceptional customer experiences.

About the Role

We are looking for an energetic and customer‑focused Sports Centre Team Member to join our commercial services team. This is an exciting opportunity to support the delivery of high‑quality fitness and sports programmes, ensuring every member and guest enjoys an excellent experience from start to finish.

In this role, you will

• Assist members and guests with fitness support, bookings and enquiries, providing a positive, end‑to‑end experience.
• Maintain clean, safe and functional gym, studio, sports hall and equipment areas at all times.
• Support on gym floor cover, health checks, inductions, and (if qualified) teach or assist with group exercise classes.
• Play a key role in member sales and retention by building meaningful connections and understanding members’ needs.
• Uphold excellent operational standards and act as a positive role model for other staff.
• Use IT systems competently to complete bookings, sales and member support tasks.

Commitment to safeguarding

Futura Learning Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Your suitability to work with children and young people will form part of the selection process. For this post, prior to appointment Futura Learning Partnership will apply for a satisfactory enhanced Disclosure and Barring check, a Children’s Barred list check, two satisfactory references, satisfactory pre-employment health screening and for Teachers, a Prohibition Check in relation to the children’s workforce.