NHS Jobs • Bristol BS37 5UY
About this role
Provide a professional front-of-house service to visiting patients and visitors Maintain and monitor the appointment system, ensuring smooth patient flow Process telephone and online appointment requests Answer incoming calls, signposting patients to the right service or clinician Scan and upload patient documents and correspondence to medical records Accurately input and code data on EMIS clinical systems Support the clinical team with day-to-day administrative tasks Manage emails, post, and other correspondence efficiently Assist with opening and closing procedures and keep reception areas clean and organised Attend team meetings and contribute to continuous improvement of practice processes