Alfa Leisureplex Group • Somerset BS23 2ED

Maintenance Operative

About this role

Alfa Holiday Group has an opportunity for a Hotel Maintenance Operative to join the team at Anchor Head Hotel, Weston Super Mare.

Hotel Maintenance Operative working hours

As a Hotel Maintenance Operative, you will work 30 hours per week, including weekends with an hourly rate of £14.96, effective from 1st April, regardless of age!

Hotel Maintenance Operative Responsibilities

As a Hotel Maintenance Operative, you will be responsible for all general maintenance around the hotel, making sure guest satisfaction is prioritised whist adhering to all health and safety regulations. You will be responsible for logging and fixing issues in guest bedrooms and public areas promptly and efficiently. You will also get involved in larger projects and liaise with third party contractors, if you have a particular area of expertise. Compliance will be a key part of your role, in making sure weekly and monthly checks are completed as required. As we have a rolling program of refurbishments in all our hotels including room and public area upgrades, you will assist during the winter works program to ensure the hotel is well maintained and presentable, ready for the start of a new season.

Benefits of being an employee owner

Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE in 2024)

Funding for any relevant training courses to aid your development

Job Security – our employee-owned status provides better job security, as we can't be sold to another company

Support and continuous development opportunities

Competitive occupational sick pay scheme

Fantastic discounts on our holidays and hotel stays

Employee assistance programme - Health Assured

Length of service rewards

Free employee meals whilst on duty

Build your pension – we have a pension scheme in place that the Company contributes towards

Reward and engagement programs

Our ideal candidate

Essential Skills

Experience in a similar role

Strong communication skills

A practical problem solver who takes pride in their work

Customer focussed, with the ability to prioritise

Desirable Skills

Previous experience in a trade environment

Knowledge of the travel, tourism and hospitality industry

Passion for the industry

The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.

Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.

If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Hotel Maintenance Operative role click ‘apply’ today. We’d love to hear from you!