Healthcare Support Worker | North Bristol NHS Trust

Gate 28B is a busy general medical and respiratory ward, we are looking to recruit new or experienced HCA to join our friendly team.

Our ward has a strong emphasis on MDT working, and is generally very busy, we see acute medical patients, Palliative care patients and patients with a range of respiratory chronic illness.

We are a proactive team and keen for ongoing development and supporting each other to achieve.

If you are not afraid of hard work within a great team we would love to hear from you, and support your career development with NBT

WHY APPLY?

A Healthcare Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care. You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values. There will be opportunities to develop your knowledge and skills, specific to your individual needs. Training will be provided to ensure you have the required core skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not already have this qualification.

*Please note, this role does not meet the UK Government requirements for sponsorship.

Working as a Healthcare Support Worker, you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a Registered Nurse to provide essential nursing care and helping your patients with daily living tasks such as:

• helping patients feel comfortable and move around
• monitoring patients and performing basic health checks
• washing, dressing patients and helping them go to the toilet
• serving meals and helping to feed patients

Senior Healthcare Support Workers would also be expected to carry out a range of clinical duties with minimal / no supervision, including:

• blood pressure monitoring
• oxygen saturation levels
• body temperature
• pulse rate and respiration rate
• glucose monitoring
• wound swab
• collection and testing of urine, faecal and sputum samples

Whilst completing these tasks, the underlining aim is to deliver high-quality patient care at all times.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Nursing Care (under direct supervision)

1. Develop the skills to obtain consent prior to giving care in accordance with Trust policies.

2. Under supervision follow individual patient care plans and report any changes immediately to the Registered

Nurse/Assistant Practitioner.

3. Participate in basic patient assessment whilst providing personal care and feeding back to the registered

nurse to ensure high standards of care, in particular relating to skin integrity and the alertness of the patient

4. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate

for periods throughout the day with occasional interruptions.

5. Ensure care is given in accordance with the infection prevention and health and safety policies and

procedures.

6. Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need

within easy reach.

7. Develop the skills to actively facilitate self-care and independence with patients.

8. Promote health education specific to the clinical area and in line with national and local policies

9. Develop the skills to maintain effective record keeping and communication with patients, relatives, and

members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate

communication skills.

10. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty

11. Work effectively as part of a team.

Training

1. Undertake the Trust’s corporate and local induction, and maintain your learning and compliance with training

requirements for your role

2. Complete mandatory training. This will vary depending on area of work.

3. Attend In-service training.

4. Successful completion of the 15 Care certificate modules and practical competency assessment, within

required timescales.

5. Complete and return on time; all written work, reflective logs and assignments as required, if undertaking

additional training eg: Maths/English GCSE.

Professional

1. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.

2. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.

3. Embrace the Trust values and work in an inclusive way.

4. Act within limits of competence, ensuring actions support care, protection, and wellbeing.

5. Develop and maintain skills, knowledge, and competence for the role, with support from supervisor.

6. Ensure all mandatory training is undertaken in line with Trust policy.

7. Participate in team discussions / meetings as an integral member of the team.

Administration

1. Develop competent in the use of IT systems within the workplace environment.

2. Participate in the induction and orientation of newly appointed staff, learners, and other visitors to the

department.

3. Comply with Trust policy regarding information governance and the care of patient property.

Working conditions

1. Dependent on work setting you may have frequent exposure to bodily fluids, distressed, or confused patients.

This advert closes on Tuesday 9 Jun 2026