Receptionist | University Hospitals Bristol and Weston NHS Foundation Trust

We are looking for two receptionists to join our fantastic team.

The successful candidate will be welcoming the patients and their families/carers , assist check in, maintaining patient records, supporting the nurses and medical staff in administrative tasks, answering the phone, and liaising with other areas for clerical needs.

The post holder would need to provide a courteous, efficient and professional service, making a valuable contribution to support patient care. The successful candidates would be the first contact point for all visitors and members of the multi-professional team, so good interpersonal skills are essential.

We are looking for a well-organised, enthusiastic individual to work in our face pace environment within our dynamic team, with a good working knowledge of IT to help us to ensure our trust care values are met and that care is delivered to the highest standard.

You will need to be able to apply a methodical approach to a varying workload . You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven.

Act as the focal point of administrative communications for outpatients , taking all telephone enquiries and acting as initial point of contact for routine callers. Ensure that all callers and visitors are attended to courteously and promptly. Enter patient's data onto PAS especially or assist with the self check in kiosk. To trace patient notes and organise them methodical manner, including printing patient front sheets and labels and filling if needed. Ensure patient notes are sent for coding/scanning in a timely manner, and all activity is recorded on the computer system. Dealing with in coming and out going post in a timely manner and ensure in coming post is distributed as required. Completion of daily cash up of clinics. Will be on the rota to work off site at our bristol diagnostic hub.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

As per job description. Objectives will be discussed if job offered/accepted and a 6 months probational period from starting date.

This advert closes on Tuesday 9 Jun 2026

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.