Havencare Homes and Support Limited • Plymouth
About this role
Reference Code
CIL0526
Quality Improvement Lead (PBS)
Salary
£30,000 to £35,000pa
Hours
40 per week
Contract Type
Permanent
Location
Plymouth (City Centre) / As required by needs of service
As a Quality Improvement Lead, you are a skilled, credible, and values-led practitioner who works at the heart of service delivery — alongside support colleagues, and Registered Managers — to raise the quality of support, strengthen practice, and embed a culture of continuous improvement in the services you work with.
Quality Improvement & Practice Development
Work directly and consistently alongside frontline teams in services — observing, coaching, and supporting staff to develop their skills, knowledge, and day-to-day practice in a way that is hands-on, respectful, and focused on real and sustained improvement.
Identify gaps in practice, knowledge, or culture within the services you work with, and develop targeted, practical responses that address root causes rather than surface symptoms.
Role Aspects
Audits & Quality Reviews
Service Improvement Plans
PBS Support Plans, Wellness Plans & Positive Behavioural Support
Reducing Restrictive Practices
Complex Risk Assessment
Complex Debriefs
Core Group Meeting Oversight
Training, Skills Development & Learning
Safeguarding & Compliance
Co-Production & Stakeholder Involvement
Reporting & Communication
If this sounds like the role for you, we’d love to hear from you!
Apply now
https://havencarehomesandsupportltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=190f1dda-00ea-40ff-92e4-bbc4d360ec4f
View the Role Brief here
Quality Improvement Lead (PBS) - Role Brief.pdf
If your application is successful, any offer of employment will be subject to
A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service
2 acceptable / satisfactory reference
Evidence of eligibility / right to work in the UK
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.