Observations Coach - Residential Childcare

Job Advert

Are you a qualified Assessor with experience of working with apprentices or work based learning programmes in Residential

Childcare?

Do you have managerial experience of working in a residential home for children and young people?

Do you enjoy travelling to visit learners for workplace observations?

The Childcare Company part of Impact Futures Group have a brand-new opportunity for a passionate individual who want to make an

Impact in the future of our apprenticeships' learners, to join our team as Observations Coach - Residential Childcare.

The role is field based, you will be travelling to visit learners for observations and progress reviews across your allocated

region.

Salary up to £37k (based on experience and qualifications)

The Role

As an Observations Coach - Residential Childcare, you will be responsible for conducting high‑quality workplace observations of

learners in Residential Childcare. The role ensures that learners are applying the knowledge, skills, and behaviours (KSBs)

required by their apprenticeship standard, and that employers are providing the right support, opportunities and workplace

conditions. Insight from observations will drive improvements in learner progress, employer experience, and overall programme

quality.

The role will involve

Workplace Observations

• Conduct planned and unplanned workplace observations of learners carrying out real work tasks.
• Assess whether learners demonstrate the required KSBs from their apprenticeship standard during practical work activities.
• Observe and record the effectiveness of workplace training, supervision and mentoring provided by employers.
• Identify whether workplace tasks align with on‑programme learning and off‑the‑job requirements.

Quality, Compliance & Safeguarding

• Ensure observations meet internal quality frameworks, DWP requirements and (if relevant) Ofsted expectations regarding learner

progress and workplace suitability.

• Identify and escalate any safeguarding, health and safety, or compliance concerns.
• Evaluate whether employers provide a safe, supportive and development‑focused environment.

Feedback & Reporting

• Provide timely, constructive verbal and written feedback to learners, coaches and employers.
• Produce clear observation reports that highlight strengths, gaps, risks and improvement actions.
• Contribute to the organisation’s central quality dashboard and support trend analysis.

Collaboration & Continuous Improvement

• Work closely with Learning Coaches to triangulate evidence of skills development and confirm learner readiness for gateway and

EPA.

• Support employers by sharing best practice in workplace mentoring and learner support.
• Contribute to the organisation’s self‑assessment, quality improvement planning and internal review cycles.

You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and

supportive environment in an organisation with a strong focus on people and culture.

Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we’re a friendly bunch.

The Benefits

• 25 days holiday plus public and bank holidays
• Buy an additional 5 days annual leave
• Birthday day off
• Wellbeing day
• Christmas Shut down with three days paid leave
• Volunteer day
• Enhanced Sick Pay
• BUPA Healthcare Cashback plan
• Enhanced Maternity paid leave
• Enhanced Paternity paid leave
• Grandparent paid leave
• Bereavement paid leave
• Life Assurance
• Refer a friend bonus £1,000
• Electric Car Scheme
• 3% pension contribution using pension provider NEST
• Shopping discount & cash back platform
• Employee Financial Wellbeing support
• Employee Assistance Helpline
• Company events and social gatherings
• Appreciation gifts

About you

Qualifications

• Hold Assessing qualification (CAVA/D23/A1) or be willing to achieve
• Hold a minimum qualification of Level 5 in Residential Childcare/CYP
• Hold GCSE grade C/4 or above in Maths & English or equivalent
• Have a minimum of 2 years occupational managerial/team leader experience in a residential home
• Understanding of OFSTED expectations relating to apprenticeship workplace learning
• Experience working with apprentices or work‑based learning programmes.

About Us

The Childcare Company is part of Impact Futures Group; one of the UK’s largest independently owned training providers, delivering

apprenticeships and vocational qualifications.

• Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our

continual operational evolution to ensure our learners receive an outstanding learning journey

• We are the 23rd best large employer in the UK and the 6th best education provider.
• We have been awarded a prestigious 2-star accreditation for been an outstanding company to work for
• We are an Equal Opportunities employer and welcome applications from all suitability qualified persons regardless of their race,

disability, religion/belief, sexual orientation or age

• We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required

for this role

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.