Lead change. Shape safeguarding. Make a lasting impact.
Are you a senior leader in adult social care ready to take on a high-impact role where you can truly shape services, influence systems, and improve lives at scale?
North Somerset Council is looking for an exceptional Head of Service – Enhanced Support, Safeguarding & Quality Monitoring to drive excellence, innovation and continuous improvement across our Adult Social Services.
This is a pivotal leadership role — one where your vision, expertise and influence will directly strengthen safeguarding practice, enhance quality, and ensure we deliver outstanding outcomes for our residents.
This is more than a leadership role — it’s an opportunity to shape the future of adult social care locally.
You will
- Lead and strengthen safeguarding practice, ensuring the highest standards of protection and accountability
- Drive quality assurance and continuous improvement across services, embedding a culture of excellence
- Provide strategic oversight of Enhanced Support services, aligning delivery with our wider transformation ambitions
- Inspire and develop high-performing, multidisciplinary teams, championing integrated and neighbourhood-based ways of working
- Ensure statutory excellence, delivering against the Care Act, Mental Health Act, Mental Capacity Act and wider policy frameworks
- Build and influence powerful partnerships across health, the Integrated Care System, voluntary sector and criminal justice agencies
- Oversee significant budgets, ensuring sustainability, value for money and impactful outcomes
- Play a key role within the directorate leadership team, shaping strategy, driving transformation and contributing to corporate priorities
About You
We’re looking for a confident, values-driven leader who combines professional credibility with strategic vision.
You will bring
- A recognised qualification in Social Work or Occupational Therapy, with current professional registration
- Substantial senior leadership experience in adult social care
- Deep expertise in safeguarding, quality assurance and legislative frameworks
- A strong track record of leading complex services, partnerships and budgets
- The ability to lead, influence and inspire, bringing people with you through change
- Excellent communication, relationship-building and strategic thinking skills
- A genuine commitment to inclusive practice and improving outcomes for residents
Why join North Somerset Council?
At North Somerset, we believe adult social care has the power to transform lives — and we invest in making that a reality.
You’ll benefit from
- A senior role with real influence and the autonomy to shape services
- A council with clear values, strong leadership and a compelling vision for adult social care
- A supportive, collaborative culture with a genuine focus on wellbeing and flexible working
- The opportunity to work alongside an experienced, trusted and ambitious leadership team
- A role where your work will create meaningful, lasting change for local people
For further information about the role, please contact Ros Cox, Assistant Director – Adult Social Care on ros.cox@n-somerset.gov.uk
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.