The Great Western Hospitals NHS FT • Swindon SN3 6BB

Healthcare Support Worker – Progression Scheme | Great Western Hospitals NHS Foundation Trust

About this role

Healthcare Support Worker – Progression Scheme

Part Time - 13 hours per week

3 mornings per week Monday, Tuesday, Wednesday. With flexibility to cover the needs of the service.

Orthopaedic & Fracture Clinic

Would you like the opportunity to work in a dynamic Outpatients Department where we are committed to providing the best care possible for patients? Would you like the opportunity to work in a department that prides itself on the service it provides?

If the answer to the above questions isYESthen the Orthopaedic & Fracture Clinic at the Great Western Hospital in Swindon is the place for you! We are a dynamic and forward thinking department looking to recruit an enthusiastic Health care Support Worker to join our team on Outpatients.

This is a great opportunity to join our clinical and non-clinical team to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence whilst also encompassing our STAR values.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

On completion of the health Care Certificate and other relevant training you can progress to a Band 3.

Teamwork is an essential part of this role as you will be working as part of a multi-disciplinary team.

You will be responsible for supporting a wide range of specialty clinics and developing services according to patient demand and need.

This is an exciting opportunity for a Health Care Support Worker to gain experience in supporting an Outpatient setting.

Under the delegation and supervision of the registered healthcare practitioner, the Health Care Support Worker will carry out all of the delegated duties listed in the main responsibilities section below independently within the health care team. The post holder will work within the out-patient department as part of a team supporting patients, clinicians and colleagues during outpatient consultations and procedures. They will provide the fundamentals of care to patients in the hospital to ensure high standards are maintained in a safe environment including patient safety and to make sure that the care experience is positive by treating all patients, family, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values and policies.

No duties are to be undertaken by the post holder unless they have received the correct training. All duties must be in accordance with the Band 2/3 skills matrix.

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust.With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

1. Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 2/3 training period, following the GWH standards of care. These duties will be repetitive, routine and familiar, following the patient care plan and consent gained from the patient which must include;

  • Caring and communication with kindness and compassion
  • Personal Care including catheter care (if required)
  • Nutrition and Hydration support
  • Pressure Area Care
  • Collect specimens (routine bodily fluids only)
  • Moving and handling
  • Documentation including outcome sheets, nursing documentation.
  • Computer skills.
  • Environmental maintenance
  • Performing care in line with risk assessments and care plans
  • Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets
  • Assist with the preparation of medical notes to facilitate the running of clinics.
  • Escort to other departments (except theatre)
  • Instigate Emergency procedure
  • Completion of accident / incident forms
  • Promote person centered values and provide support for patients wellbeing and fulfilment
  • Under guidance and instruction, remove backslab cast, splints, braces and simple dressings
  • Under guidance and instruction, fit simple splints and braces

1. Achieve the desirable requirements in the training and education section of the person specification within agreed timeframe.

This advert closes on Sunday 31 May 2026

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