Community Care Supervisor

Community Care Supervisor

Beehive Care & Training Group Ltd – East & Mid Devon (plus West Somerset travel)

✨ Lead. Inspire. Make a real difference in your community.

We’re looking for a confident, compassionate Community Care Supervisor to join our growing team. This is a fantastic opportunity to step into a leadership role where you’ll shape care delivery, support your team, and build meaningful relationships with customers and families.

At Beehive, we pride ourselves on being supportive, values-led, and committed to delivering high-quality, person-centred care—and we’re looking for someone who shares that passion.

What You’ll Be Doing

This is a varied and rewarding role where no two days are the same. You’ll balance hands-on care, team leadership, and quality oversight to ensure the best outcomes for our customers.

Leading & Developing Your Team

Support, coach and mentor carers through onboarding and ongoing development

Complete supervisions, spot checks and competency sign-offs

Foster a positive, supportive team culture where staff feel valued

Communicate clearly with management and wider teams

Care Delivery & Planning

Carry out customer assessments and create person-centred care plans using PASS

Keep care plans accurate, up to date and audit-ready

Monitor alerts and act quickly to maintain safe, consistent care

Work collaboratively with health professionals

✅ Compliance & Safeguarding

Maintain high standards aligned with CQC requirements

Identify risks and escalate safeguarding concerns immediately

Complete audits and use findings to continuously improve service quality

Customer Engagement

Respond quickly and professionally to new enquiries

Build trusted relationships with customers and families

Handle concerns with empathy, professionalism, and a focus on resolution

Communication & Collaboration

Keep staff informed of rota updates, care plan changes and service developments

Adapt communication styles to suit different individuals

Maintain accurate, clear records at all times

Rota, On-Call & Operational Support

Help maintain stable rotas and step in when needed

Participate in the on-call rota approximately once per month (1 week at a time)

Provide occasional out-of-hours support and manage urgent issues calmly

Ensure clear handovers following on-call periods

Working Pattern & Expectations

✅ 37.5 hours per week on a 4-week rolling rota

Week 1

Early shifts (7am – 3pm)

Week 2

Late shifts (2pm – 10pm)

Alternate weekends required

Days off provided during the week to balance weekend working

✅

On-call

Approximately once per month

One full week of on-call (Monday evening to Monday morning)

Paid as part of your salary

✅ Travel across East & Mid Devon and West Somerset required

Salary & Benefits

£27,500 per year (inclusive of on-call)

28 days holiday

Paid travel time and mileage (where applicable)

Ongoing training, development & career progression

Supportive, close-knit team culture

A genuinely rewarding role where you make a difference every day

What We’re Looking For

Essential

Experience in domiciliary/community care

Leadership or senior care experience

Strong understanding of safeguarding and CQC standards

Confident with care planning and digital systems (PASS or similar)

Excellent communication and organisational skills

Full UK driving licence & access to a vehicle

Flexibility for shifts, weekends, and on-call

Desirable

Level 3 Health & Social Care (or willingness to work towards it)

Experience with audits and quality assurance

Coaching or training experience

Why Join Beehive?

At Beehive Care & Training Group, we’re more than a care provider—we’re a team that truly supports each other. We invest in our staff, value your ideas, and create opportunities for you to grow.

If you want a role where you’re trusted, supported, and able to make a real impact, we’d love to hear from you.

Apply Now

We’re actively recruiting for this role and looking to fill it quickly—apply today to join our team!

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.