Faster Diagnosis Administrator

The Faster Diagnosis Administrator will be responsible for ensuring that all cancer referrals are dealt with promptly adhering to departmental policy and Cancer Waiting Times targets and guidance. You will Liaise with GPs and referrers to ensure all pertinent information is gathered in order to effectively triage the patient. Liaise with Faster Diagnosis Nurses to ensure an efficient and timely triage for patients. Ensure all cancer referrals are registered on PAS including demographical and clinical information. Ensure sessions are used to the maximum capacity including short notice cancellations. Ensure daily monitoring of generic email boxes and managing queries. Carrying out table top triage where appropriate under guidance of Faster Diagnosis Team Manager and Faster Diagnosis Nurses Ensure direct bookable referrals are accepted within the agreed timeframe of to meet departmental standards. Be the first point of contact for patients and service users providing an in depth knowledge of outpatient scheduling procedures for their specialty across Somerset. Identify any cases where it is not possible to allocate patients an appointment within the given timescales to the Faster Diagnosis Coordinator Team Manager and Service Manager to enable action to be taken to resolve and the standard to be met. Provide cover for colleagues during periods of planned Annual leave and sickness as required. Undertake additional office duties such as typing printing and posting as required. The post holder will be working 22.5 hours ideally Wednesday to Friday for Somerset Foundation Trust as a county wide service. Whilst a base will be decided at appointment travel across both sites will be expected and the working pattern can be reviewed on appointment. This role will be Office based. The main administrative duties for this post include Daily checking of eRS for new referrals collecting all necessary information and directing as appropriate to the correct service for triage. Booking Triage calls and first appointments within trust and national targets. Responsibility for dealing with eRS rejections and issues. Communicating back to GPs on rationale and recording appropriately on eRS and PAS. Responsibility for maintaining displaced appointments and appointments for booking on a daily basis. Accurately recording and updating patient level data on multiple systems Assisting the Faster Diagnosis Coordinator in investigating any complaints or incidents that may arise in relation to appointments. Sending of PSA and FIT tests and tracking their completion. Typing of results letters for certain specialties Office management This job description is intended as a guide to the principal duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of the service.