ESS Employment Ltd • Gloucester, Gloucestershire

ESS7007N - Business Development Manager

About this role

LOCATION

Gloucester

HOURS

08.00 – 16.30 Monday to Friday

START DATE

Immediate

PAY

£50,000pa - £55,000pa

PERMANENT JOB

INDHS

Nailsworth Office

01453 832468

E

liam.edwards@ess-emp.co.uk

www.ess-emp.co.uk

Vacancy – Business Development Manager

To work in a customer-focused environment delivering exceptional service via phone, email, and in-person. This role involves proactively identifying and prospecting new business opportunities across within steel foundations supporting the rail, energy, highways and water sectors. You will manage early-stage customer accounts, generate new sales leads, and support a range of administrative and operational tasks to ensure the sales function operates efficiently and professionally.

Responsibilities

Sales & Business Development

  • Proactively prospect and cold-call potential clients to identify new business opportunities
  • Manage new customer accounts
  • Liaise closely with the existing sales team to align on lead development
  • Prepare, issue, and follow up on quotes
  • Process customer orders efficiently
  • Achieve and exceed individual sales KPIs and targets
  • Resolve customer queries, issues, and complaints promptly and professionally
  • Conduct market and sales analysis to inform strategy and identify trends
  • Actively contribute to the growth and expansion of the company

Administrative

  • Maintain accurate reports and call logs
  • Ensure accurate processing of invoices and sales documents
  • Scan, photocopy, and file sales-related documentation
  • Answer and route incoming calls and emails professionally
  • Draft, format, and prepare documents for internal and client use
  • Ensure all administrative records and data entries are accurate and up to date

Additional

  • Represent the company at trade shows and industry events across the UK and Europe
  • Attend and contribute to training sessions, internal meetings, and team workshops
  • Travel across the UK for scheduled meetings and client visits
  • Convert cold-call visits into viable sales opportunities
  • Support special projects or assignments, ensuring confidentiality and professionalism at all times

Work Experience

  • Proven experience in a customer-facing sales or support role, ideally in a engineering background.
  • Demonstrable success in cold calling and new business acquisition
  • Prior experience in a Business Development or Area Sales role
  • Ability to manage multiple priorities and meet tight deadlines

Knowledge and Skills

  • Highly organised, self-motivated, and capable of working independently
  • Strong interpersonal and communication skills (verbal and written)
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook)
  • Excellent numeracy and literacy skills
  • High attention to detail and administrative accuracy
  • Problem-solving mindset with sound decision-making abilities
  • Industry knowledge (steel structure formatting) is an advantage
  • Previous experience in telesales, area sales, or B2B development

What We Offer

  • Dynamic and supportive team environment
  • Opportunities for professional development
  • Exposure to a diverse client base and expanding markets
  • Competitive salary
  • Pension
  • Free parking

For further information on the role, or a general chat about other opportunities, please call Liam Edwards on 01453 832468. Alternatively, please email your CV to liam.edwards@ess-emp.co.uk

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.