Process Improvement Manager (Trust)

Job Advert

Salary

£44,370 per annum

Hours

37.5 hours per week

Location

Exeter HQ / Hybrid with regular attendance at HQ

Duration

18-month Fixed Term Contract

THE ROLE

The Process Improvement Manager is responsible for identifying and implementing process improvements across the organisation,

managing relationships, ensuring digital systems are up-to-date and fit for purpose, and leading the organisation's digital

transformation efforts towards efficiency, decarbonisation, and future readiness.

THE CANDIDATE

With a degree in Business, IT or a related field, or equivalent practical experience, we're looking for a detail focused person

who can analyse and interpret complex system information to provide actionable recommendations and ensure effective communication

of such changes across the organisation, all in alignment with our digital strategy. They will be proficient in the Microsoft

Power Suite for developing organisational capabilities and automation efficiencies, be self-motivated and display resilience and

calmness under pressure.

THE PACKAGE

Salary

£44,370 per annum.

As a valued member of the team you will have access to a wide range of employee benefits including

• 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
• Occupational Maternity/Paternity & Adoption leave
• Paid time off for fertility treatment
• Pension scheme, 6% employer contributions
• Occupational sick pay scheme
• Counselling and financial wellbeing services
• Access to electric vehicle lease cars through salary sacrifice

Find out more about our staff benefits here [https://careers.daat.org/benefits].

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

MORE INFORMATION AND HOW TO APPLY

To apply, please visit our careers page here [https://careers.daat.org/], scroll down to 'Process Improvement Manager' and click

'Apply for this job'.

The closing date for applications is 9am on 16th June 2026.

Interviews will be a two stage process and held in person at HQ.

1st interview - 26th June 2026

2nd interview - 6th July 2026

*Please note that interview dates are likely but are subject to change in the event of unforeseen circumstances

What's the recruiting process like at DAA? Learn about your experience as a candidate here

[https://careers.daat.org/our-interview-process].

Devon Air Ambulance are a Disability Confident Level 1 employer, we are committed to ensuring our recruitment process is inclusive

and accessible. We encourage applications from individuals with disabilities and will make reasonable adjustments to support

candidates throughout the recruitment journey. If you require any accommodations, please let us know.

We recognise that candidates may use AI tools to support their application, for example to improve clarity, structure, or

presentation. However, we value authenticity and expect candidates to retain accountability for the content of their application,

and for all submissions to reflect the candidate’s own experience and skills and be an honest representation of their

capabilities. Please be assured that we do not use AI to make shortlisting or hiring decisions.

Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.

Disclaimer

Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of

applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please

submit your application as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.