Patient Pathway Coordinator | Kingston and Richmond NHS Foundation Trust

Band 4 Patient Pathway Coordinator Cluster 4

An exciting opportunity has arisen for an experienced administrator looking to forward their career.

We are looking for a full time (37.5 hour per week) Band 4 Patient Pathway Coordinator to join our team, to proactively manage the patient pathway from referral to discharge; ensuring the entire pathway is managed smoothly.

The post holder will work as part of a multi-disciplinary team, delivering general clerical, reception and administrative duties to support the provision of patient care and high levels of patient satisfaction. You must be able to demonstrate the ability to supervise and develop staff, working and dealing with the public, handling complaints and maintaining effective working relationships in a busy multi-disciplinary environment.

The successful applicant will

• Demonstrate ability to pay attention to detail, reliably check and record data and be able to self-check completed work
• Demonstrate excellent communication skills
• Demonstrate ability to work under pressure and meet deadlines
• Demonstrate a flexible, adaptable approach and operative effectively within a team
• Have a strong working knowledge of national performance targets and be able to apply this to their everyday work when dealing with outpatient appointments

Kingston and Richmond NHS Foundation Trust has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them.

They are

Compassionate - We treat everyone with kindness, understanding and empathy

Inclusive - We are respectful, fair and open, valuing everyone’s unique contribution

Collaborative - We work together across our teams and with our partners and are helpful, positive and supportive

Inspiring - We strive for the best for patients, communities, staff and partners and are always learning and improving

At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***

NB

ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.

This advert closes on Monday 15 Jun 2026