Administrator | North London NHS Foundation Trust

We are looking for an administrator to work in the

NLFT Talking Therapies Service

Camden and complete the range of administrative tasks required in the service including processing referrals, booking appointments, reception duty, data entry, dealing with out-going and in-coming post, answering the phone, dealing with emails, and liaising with patients, GPs and the clinical team.

The successful candidate will have proven administrative skills and the ability to work at pace and use their own initiative. You will also bring experience of providing an excellent service to patients. Knowledge of using our bespoke IAPTUS and Rio databases are desirable.

Main duties includes

To provide a full range of high-quality administrative support to the service line teams

· To accurately type correspondence and reports, summaries and other documents, both clinical and general.

· To prepare and edit presentations using appropriate software packages.

To manage diaries of allocated managers/professionals appropriately.

· To use initiative appropriately to deal with and prioritise post and telephone calls.

· To deal with all administrative duties to support the operation of the service line.

· To provide, in conjunction with other administration staff, cross cover for other administrators/clinical support workers during periods of heavy work pressure or absence.

· To implement and follow relevant polices relating to secretarial and administrative duties.

To undertake any other duties commensurate with the grade as requested by the appropriate manager.

Working for North London NHS Foundation Trust

Why choose to join the North London NHS Foundation Trust?

We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart.

Our Five-Year Strategy

1. We will provide consistently high-quality care closer to home.

2. With our partners in North London and each borough we will ensure equity of outcome for all

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

· Transforming and creating a positive environment for our service users, staff and visitors.

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave allowance and NHS pension scheme
• We have excellent internal staff network support groups.

For detailed job description and main responsibilities, see the attached Job Description and Person Specification documents.

This advert closes on Sunday 7 Jun 2026