Rehoming and Welfare Assistant

Team

Centre

Location

North-West London Cat Centre, HA3 5QB

Work pattern

17.5 hours per week.

Week 1

Mon 9-5, Thurs 9-5 or 12-8 (late night opening times)

Week 2

Tues 9-5, Sat 9-5, Sun 9-5

Salary

Up to £11,971.50 per year, plus outer London Weighting £906 per year

Contract

Fixed-term contract until the End of May 2027

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our

Rehoming and Welfare Assistant

Carry out cleaning of cat pens, including litter trays, in the various sections of the centre

Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling

Present a professional and friendly image to customers and visitors

As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site

Work with volunteers to coach and guide them on cat care duties

Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.

Our team is made up of Centre Manager, Deputy Centre Manager, Volunteer Team Leader, Senior Rehoming and Welfare Assistants, Rehoming and Welfare Assistants, a Receptionist and a Driver

What we’re looking for in our

Rehoming and Welfare Assistant

A full, manual driving license is essential as some driving of centre vans is required

An excellent communicator with strong empathy

Excellent customer service skills and experience of dealing with members of the public

Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats

Resilient with the ability to cope with potentially distressing and emotional situations

A positive attitude and good at working as part of a team

An understanding of health and safety and comfortable with manual handling tasks

What we can offer you

range of health benefits

26 days’ annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

and much more, which you can learn about here

Interested?

Here’s how to apply

Application closing date

14th June 2026

Interview date

23rd & 24th June 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include

anonymised application form and CV

in-person interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.