Operational Support Officer-RCJ Summer Blitz

Operational Support Officer (AO) - HMCTS Summer Blitz Project

Location

Royal Courts of Justice, Strand, Central London HMCTS

Contract

Temporary Assignment via Brook Street

Start Date

21 July 2026

End Date

9 October 2026

Salary

£15.59 per hour

Hours

Full-time, Monday to Friday, 09:00 - 17:00, 5 days ON SITE

We are looking for dedicated Operational Support Officers (AO) to join the Royal Courts of Justice for a fast-paced 3-Month Summer Blitz Project. This role will support the management of court operations and administrative backlogs across the County Court in London and the South East, providing critical support to ensure the smooth running of the courts.

Important

Candidates must be fully available for the entire project period. No pre-booked leave will be accepted.

Key Responsibilities

• Support the management of court hearing backlogs for the London and South East regions.
• Process court orders and liaise with internal and external parties.
• Provide front-of-house and public-facing support, assisting court users, visitors, and legal professionals in a professional manner.
• Assist with court ushering, clerking and hearing support duties, ensuring accurate documentation.
• Scan, transfer, file, and upload documents to electronic systems promptly and accurately.
• Communicate with relevant parties to schedule hearings, serve documents, execute warrants, and collect fines/fees where required.
• Provide general administrative support across court operations.

This is a strictly office-based role; no remote working available.

Required Skills & Experience

• Strong administrative and organisational skills with attention to detail.
• Proficiency in Microsoft Excel and ability to manage data effectively.
• Professional and positive attitude in a high-pressure busy environment.
• Excellent communication and customer service skills, particularly via telephone and face-to-face interaction with internal and external stakeholders.
• Ability to work independently, take initiative, and meet tight deadlines.

Additional Information

• A DBS check is required; we will assist with processing.
• Candidates will undergo HMCTS security checks which can take approximately 2-3 weeks, and start dates will depend on clearance completion.
• Candidates must be CTC eligible, including a minimum of 3 years continuous UK residency.

This is a unique opportunity to play a key role in supporting the judicial process during a busy and impactful project.

To Apply

Send your CV, mobile number, and the role you are applying for to Basheer Dawoud at basheer . dawoud @ brookstreet. co. uk

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.