Pharmacy Homecare Senior Assistant

To link with seniors to review workload priorities to then coordinate workload to those within your team To assist invoicing clerks with queries relating to invoice payments. To communicate effectively with pharmacy staff of all levels, the finance department, as well as clinicians and representatives from Homecare service providers to resolve any issues arising with regards to Homecare. Monitor and maintain Pharmacy databases in relation to Homecare services to include web based databases, excel lists and the Pharmacy system. Support the Homecare team with any investigation and liaison between the Homecare companies and clinical pharmacists regarding any overdue amounts and clinical queries. To ensure that all urgent requests are dealt with promptly, with referral to the Pharmacy Homecare team where appropriate and manage unpredictable workload effectively. To manage and format monthly statements for the Homecare accounts into a usable tool. To include regular monitoring of the accounts and support the team with checking statements. To effectively manage overdue invoices and prevent late payments to ensure penalties are not incurred and keep the pharmacy system up-to-date. Liaise with creditors and customer services in outside companies to resolve queries and disputes on invoices at an early opportunity. Liaison with creditor payments department to ensure where possible prompt payment is made and queries with batches are brought to the attention of line manager. To ensure that all requests for non-approved drugs are logged and brought to the attention of the Homecare technical team. Liaise with the Homecare Technical team regarding prices on contract lines. Provide Homecare prescription processing support within clinical areas. To clear the system of long outstanding invoices using appropriate coding. Support the auditing of the Homecare service by accurate data collection. Provision of cover for pharmacy Homecare clerks for all duties. To raise purchase orders against invoices received for Homecare Goods Receipt of goods onto system against delivery documents under a set procedure adhering to Trust Standard Financial Instructions To provide Homecare training to new staff. To run appropriate reports of invoices entered when necessary. Ensure that filing is kept up to date and where appropriate sent off site General office duties and office liaison lead for any building related matters