Administrator | Berkshire Healthcare NHS Foundation Trust

An exciting opportunity for an organised and proactive person to join Community Dental Service (CDS) as an Administrator. The post holder will work closely with other administrative and clinical staff within the Community Dental Service. The post holder will be expected to liaise effectively and professionally with all levels of staff and members of the public andundertake reception duties to support the team andassist with booking patient appointments. The dental software currently used is Sensei and full training will be provided. The post holder will also be expected to centrally co-ordinate administrative duties if required and be flexible to support other sites during periods of increased demand, staff shortage or service demands.

We are looking for someone with experience of administration, ideally within the NHS.

Working time

30 hours per week. To be worked over 5 days Monday-Friday or 4 days 0830am – 5pm including a Monday.

Base

Tilehurst, RG30 4SH, Office-based role.

The service has 7 clinics ranging from Thatcham to Langley and over 40 members of staff. The service treats patients with additional needs including children, people with learning and physical disabilities and the elderly. In addition, we also provide primary dental care for patients not registered or unable to receive emergency care with General dental practitioner via 111.This service is provided on weekends, weekdays and bank holidays.

• Provide a comprehensive administrative service to the Community Dental Service (CDS), supporting both clinical and non-clinical teams.
• Undertake reception duties including greeting patients, managing enquiries, and ensuring a welcoming and professional environment.
• Book, amend, and manage patient appointments using the Sensei dental software system (training provided).
• Liaise effectively with clinicians, administrative staff, patients, carers, and external agencies, ensuring clear and professional communication at all times.
• Maintain accurate patient records and ensure all data is recorded in line with data protection and confidentiality standards.
• Support the coordination of central administrative functions, ensuring tasks are completed efficiently and within required timeframes.
• Prioritise workload effectively, responding to changing service demands and managing multiple tasks simultaneously.
• Provide administrative cover across CDS sites as required, supporting service continuity during staff shortages or increased demand.
• Ensure compliance with Trust policies, procedures, and NHS standards, including confidentiality, safeguarding, and health & safety.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at

Berkshire Healthcare are

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

The “must haves” for this role

1. GCSE/equivalent education

1. Previous experience/certification in excel, word etc

1. Good communication skills

1. A team player

For further information about the role, please see attached job description and person specification

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed

We welcome a conversation about flexibility and any other questions you may have.

Please don’t hesitate to call

Meenu Gopakumar, Meenu.gopakumar@berkshire.nhs.uk ,

Telephone no

07800 917960 who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

This advert closes on Monday 8 Jun 2026

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.